Rota: 6 weeks on / 2 weeks off

Position Overview:
Your primary responsibility will be to provide support Windracers UAV to the highest possible standard, delivering maintenance, modification and essential logistics anywhere in the world. The role also demands a willingness to get stuck in with whatever needs to be done as the Company strives to achieve its goals. Up to 75% of the work will be operating in countries currently in conflict

Responsibilities

Embodiment of planned fleet modifications
Completion of scheduled maintenance
Timely diagnosis, planning and completion of unscheduled maintenance / repair
Completion of post manufacture product development modifications in collaboration with engineering / R+D input where necessary
Ground testing of systems for post manufacture / modification quality assurance and for fault diagnosis / confirmation of diagnosis
Rectification of faults found during ground testing
Ground handling, refuelling and maintenance support to flying operations in strict accordance with Company Flight Operations procedures
Ensure compliance with airspace regulations and safety protocols
Data Collection – Document and report all issues and gather data as required by mission
Compliance and Regulations - Stay informed about and adhere to local, national, and international aviation regulations
Obtain necessary permits and approvals for flight operations in restricted areas
Communication - Coordinate with ground crews, project managers, and other team members to ensure seamless operations
Communicate with air traffic control / UAV Ground Control when required
Record flight, maintenance, modification and incident activity accurately on the appropriate document (electronic)
Training and Development - Stay updated on advancements in UAV technology and industry best practices. Participate in training programs to enhance skills and knowledge
General duties – carry out whatever reasonable work is required by the Company to accomplish its goals.

Leadership & Continuous Improvement

Ensure currency with all relevant industry practices, where applicable, and strive for a continuous learning approach to personal development for both you and the team
Provide a leading example to the team of adherence to company policies and culture and promote an open and transparent approach to reporting safety concerns and risks

Supervisory Responsibilities

Operational Delivery

Plan day-to-day operations or project delivery within your function.
Balance resource planning, risk management, and deadlines in a fast-paced, agile environment.

Manage Functional or Project Areas

Own the delivery of critical functional or technical areas (e.g. project timelines, compliance, technical direction).
Ensure outcomes meet quality, safety, and regulatory requirements.

Contribute Expertise

Serve as a subject matter expert within the MMRO domains, particularly when deployed alongside flight operations team and capability.
Guide and influence teams through technical leadership or coordination.

Drive Cross-functional Collaboration

Work closely with other managers (Flight Operations, Engineering Functional & Customer Success) to align priorities and workflows.
Ensure effective two-way communication between your team and peer team management.

Maintain Standards and Promote Continuous Improvement

Uphold documentation, quality, and compliance standards across your area.
Suggest and implement process improvements to enhance efficiency or scalability.
Identify opportunities for improving tools, systems, or processes.
Encourage team innovation and feedback in a scale-up environment.

Uphold Values and Safety

Champion company values: Purpose, Agile, Resilient, Team, Safe.
Ensure all team members work in compliance with HSE standards and quality requirements.

Lead and Develop People

Manage, coach, and support your team.
Conduct regular 1:1s, performance reviews, and career development planning.
Set direct goal for direct reports and support direct reports on setting goals for their teams.
Foster a high-performance, inclusive, and respectful team culture.

Qualifications & Experience

Experienced vehicle technician (air, automotive, marine or rail)

Essential: experienced mechanical or electrical / electronic vehicle fault diagnosis
Desirable: experienced mechanical and electrical / electronic vehicle fault diagnosis
Confident supervising within trade group
Ability to adapt and learn new skills
Ability to follow and give feedback on engineering drawings or manufacturing packs
Highly desirable: willingness to periodically operate from remote locations (UK or overseas at the discretion of the employee)
Experienced with Microsoft Office user
Desirable: Experienced project / progress management software user (eg ERP tools)
Experience reading MCAD and ECAD drawings
Desirable: Instructional experience in a related field
Ability to form effective working relationships quickly with key stakeholders (internal and external)
Good communication and interpersonal skills to be patient with others, able to build rapport, summarises key facts, and relay information in a timely and affective manner
Excellent organisational skills and knows what is required to ensure great outcomes
Attention to detail, quick and accurate, notices when information doesn’t look right and corrects errors or escalates as appropriate ensuring commitment to high standards
Ability to work on multiple tasks at once without becoming overwhelmed
Ability to work to and meet deadlines and problem solve with conflicting priorities.
Working knowledge of MS Office

Personal Qualities

A self-starter and results oriented, supported by an inquiring mindset able to quickly establish a working capability in a new location and find local resources as necessary
Willingness to travel globally and live in potentially austere conditions
Team player who shares information and best practice
Determined and resilient to find solutions to sometimes difficult questions.
Eager to work on own initiative and knows how to use resources effectively yet knows when to escalate issues
Flexible, proactive approach – Flexible and agile approach with an ability to positively respond to change

Qualification Requirements

Clean Driving Licence with ability to drive C1, D1, D1E.
Right to work within the UK.
Ability to travel abroad EU and non-EU territories.
Vetting and security clearance (as required by role, location or client).

Other

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the company. The job description may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

Professional Development

You should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements.

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