Overview

VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community.

VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional.

Compensation Range:$20.98 - $26.23 Hourly

What We Provide

Attractive referral bonus opportunities
Generous paid time off (PTO), starting at20 days of paid time offand 9 companyholidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement savingfunds
Personal and financial wellness programs 
Pre-tax flexible spending accounts (FSAs)for healthcare and dependent care  
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement 
Internal mobility, CEU credits, and advancement opportunities  
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals

What You Will Do

Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children andfamilies
Assists with obtaining andmaintaining clients’ entitlements, including Medicaid, Public Assistance, SSI as well asassisting with problems related to housing orutilities
Interviews clients and significant others, whenappropriate,in order to obtain personal histories and to understand the social and emotional factors related to the client’s mental healthproblems
Participates in frequent active engagement with families to engage them in receiving services andassists in empowering them to take the steps necessary to maximize their quality oflife
Develops inventory of resources that will meet the clients’ needs asidentified in the assessment process
Advocates for andassists clients inutilizing adjunctive community resources. Arranges transportation andaccompanies clients to appropriate facilities/agencies, asnecessary
Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services
Collaborates with interdisciplinary team members to discuss care needs andidentify solutions to support clients/consumers/members
Attends planning meetings with service providers to coordinate serviceplans
Initiates written (including clinical and progress notes) and verbal communications, and ensures that all patient record keepingis in compliance with agency, state,city and federalrequirements
Participates in agency and community programs and education, asrequested
Participates in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings asrequired

Qualifications

Licenses and Certifications:

Valid driver’s license (i.e., license matching state of residence) required
Credentialed family peer advocate preferred

Education:

Bachelor's Degree in social work, health and human services or a related field preferred
Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred

Work Experience:

Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required
Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required
Bilingual skills may be required as determined by operational needs

VNS Health Home Care remote jobs

per diem family advocate