Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City.

Solutions Engineer

As a Solutions Engineer, you will be integral in helping our customers understand and use Viam’s platform to their fullest potential. You will also work with our Software Engineers and Product Managers to provide feedback and shape the future of the product.

This role will be remote based in the West Coast.

You'll be:

Assisting the go-to-market team with their sales pitches and how to position our value to prospects
Client-facing, working closely with users who are using our platform
Work with a variety of different users to onboard them onto our product, identify their needs, and help them find success using Viam
Provide feedback to our Software Engineers and Product Managers on how our platform is performing, and what features should be implemented in the future
Traveling to client sites (25% of time)

We're looking for someone who:

Has an understanding of working with hardware, robotics, and/or automation solutions
Worked in one or more coding languages, such as Python, Go, C++ or Javascript
4+ years of pre-sales experience a plus
Has a degree in software engineering, mechanical engineering or electrical engineering or 5+ years of relevant work experience
Enjoys interacting with users to make their experience working with automation solutions more efficient
Is excited to approach new technologies and open-ended problems
Thrives in a presentation environment and enjoys working with colleagues having a very broad range of skillsets and backgrounds
Thrives on the urgency of driving pilot projects and proofs of concept

Benefits:

100% covered medical/dental/vision insurance plans
Commuter benefits
Competitive salary & equity packages
Paid Parental leave
Reproductive Health Benefits including Fertility Benefits and Abortion Access Travel Benefits
25 days paid vacation and generous holiday observances
One Medical Membership
Monthly Fitness Reimbursement benefit
Learning and Development Reimbursement

The starting salary for this role is between $150,000 - $250,000/year. Your exact offer will vary based on a number of factors including experience level, skillset, market location, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced, or more senior, than this job description as posted. In these situations, the updated salary range will be communicated with you as a candidate. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.

Values:

Vision Driven
Collaborate Openly
Act Decisively
Succeed Through Diversity
Hold Ourselves Accountable
Lead with Curiosity

Learn more about ourvalues here!

Viam remote jobs

Solutions Engineer, West Coast