JOB SUMMARY

The Full Time Resident Manager plays an extremely important role as on-site caretaker of our stately San Francisco buildings and key customer service lead for our residents. This is a full-time role. The Manager is required to live onsite and to be regularly available to respond to resident needs and emergencies. To succeed in the role, the candidate must be self-motivated, organized, value communication, and have the ability to learn quickly. Our ideal candidate is someone with a positive and professional attitude who enjoys working with people of diverse backgrounds, who has property management experience and has a calm and helpful disposition. Spanish bilingual a plus.

ESSENTIAL DUTIES & RESPONSIBILITIES

Perform daily inspections of the properties and their grounds.

Perform light maintenance and cleaning.

Ensure the property operates in accordance with set policies and procedures.

Act as a liaison between the Property Manager and the residents.

Receive maintenance requests from residents, verify the work needed, engage and coordinate with vendors.

Monitor work to ensure maintenance items are completed timely and professionally.

Schedule, coordinate, and monitor all move-ins and move-outs of the designated property.

Enforce all rules, policies, and procedures relating to the property.

Provide access to the property promptly and professionally.

Frequently communicate with the Regional Property Manager regarding the status of the building ensure Property Management is engaged immediately in the event emergency services are contacted.

SKILLS AND ABILITIES

Excellent interpersonal and customer service skills

A sense of urgency to resolve issues very quickly.

Strong phone and written/text communication skills.

Proficient using computer or App based Microsoft Office Programs (Outlook & Word primarily)

Possess a strong sense of ownership, detail oriented and results driven.

Ability to prioritize.

REQUIREMENTS AND QUALIFICATIONS:

Ability to receive calls from residents and vendors via cell phone.

Ability to attend onsite training several times a year.

Spanish bilingual is a plus

Real Estate License a plus but not required.

Experience with rent control a plus but not required.

COMPENSATION:

Commensurate with building size and complexity - includes full rent credit + hourly pay $18 - $25/hr

ABOUT VERITAS INVESTMENTS: Veritas Investments, Inc. is an experienced real estate investment manager that specializes in operating mixed-use multifamily and retail properties in the San Francisco Bay Area.

The company offers institutional and individual investors a vertically-integrated platform and a clearly defined investment strategy that focuses on acquiring classic, often architecturally distinctive properties in the area's most iconic neighborhoods, and then enhancing their income and value through building and management improvements. The company holds a track record for moving quickly on opportunities, executing efficiently on strategy, and delivering superior financial performance to investors while giving back to the community.

DON’T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Veritas Investments, we are proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Veritas Investments we are dedicated to building a diverse, inclusive, and authentic workplace and celebrate authenticity, so if you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Veritas Investments is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants for employment will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veritas Investments is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Recruiting Privacy Policy:https://www.veritasinvestments.com/wp-content/uploads/2024/03/Veritas-Recruiting-Privacy-Policy-March-2024.pdf

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