Location: Remote (U.S.-based)

Department: Client Success

Reports to: Vice President of Client Success

About UpMetrics

At UpMetrics, we're building a world where impact organizations have the knowledge, tools, and connections to achieve their missions. Our mission is to help organizations accelerate impact through innovative technology and community, connecting funders and mission-driven organizations with the capital, insights, and relationships they need to succeed.

To deliver on this mission, we provide an impact reporting platform in combination with expert services. Together, these products empower organizations to collect, analyze, and learn from their data—gaining insights and sharing their stories to inspire change.

As a Senior Client Manager at UpMetrics, you will manage a portfolio of mission-driven clients, guiding them from onboarding through long-term success on the UpMetrics platform. We are looking for a relationship-oriented, strategically minded individual to serve as a trusted advisor to foundations, nonprofits, and/or impact investors working to measure and communicate their impact. The role requires experience in client-facing work such as account management, consulting, or customer success, building relationships with diverse stakeholders, as well as navigating complex projects in a fast-paced, remote environment. This is a great opportunity for someone who wants to sit at the intersection of technology and the social sector, while playing a meaningful role in how impact-driven organizations understand and tell their story.

This position is full-time and remote. There may be occasional travel to partner/stakeholder locations as well as internal company meetings.

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