Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we’re not content to sit on the sidelines.

Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into customer facilities, every mechanical improvement, deployment, and operational decision directly impacts the physical economy.

We don’t just build robots. We deploy them, support them, and ensure they perform in the real world.

As a Robotics Technician II based in Atlanta, you will own the performance and reliability of robots deployed across customer sites in Georgia, Florida, and North Carolina.

This is a high-ownership, customer-facing regional role. You will build strong working relationships with onsite maintenance teams, proactively manage preventive maintenance schedules, deploy new robotic systems, and support remote troubleshooting efforts.

You are not just fixing equipment. You are protecting uptime, strengthening customer partnerships, and ensuring our fleet performs consistently across your region.

Regional Fleet Ownership

Serve as the primary technical owner for robots deployed at customer sites in GA, FL, and NC
Ensure uptime targets are consistently achieved across your region
Identify trends and recurring failures to improve overall fleet reliability

Customer Relationship & Site Partnership

Build strong working relationships with customer onsite maintenance teams
Act as the trusted technical liaison between Tutor and the customer
Clearly communicate system health, risks, and action plans

Preventive Maintenance & Field Support

Schedule and execute preventive maintenance (PM) visits
Perform corrective maintenance and troubleshooting independently
Diagnose mechanical, electrical, pneumatic, and control system issues

Deployment & Expansion

Deploy and commission new robots at customer sites
Support system upgrades and performance improvements

Remote Support & Enablement

Support remote service calls and guide customer maintenance teams through low-level repairs
Empower customers to perform approved service procedures safely and correctly

Spare Parts & Inventory Ownership

Ensure customers maintain proper spare parts inventory onsite
Audit spare parts kits during site visits
Coordinate replenishment and recommend stocking levels

Documentation & Escalation

Maintain accurate service logs and ticket documentation
Escalate systemic issues to Engineering while driving immediate containment

Required Qualifications

3+ years of experience in robotics, automation, industrial maintenance, or electromechanical systems
Strong troubleshooting capability across mechanical and electrical systems
Proven customer-facing or field service experience
Ability to operate independently across multiple sites
Ability to read electrical schematics and mechanical drawings
Valid driver’s license
Ability to travel up to 75%, including short-notice travel

Preferred Qualifications

Experience deploying or commissioning industrial equipment
Familiarity with PLC troubleshooting, sensors, motors, pneumatics, and networking basics
Experience guiding customers through remote repair procedures
Spare parts planning and inventory management experience
Bilingual (English/Spanish) strongly preferred

Work Environment & Physical Requirements

Field-based role operating from Atlanta, GA
Frequent travel across GA, FL, and NC
Ability to lift up to 50 lbs
Ability to work in warehouse and industrial environments
Ability to stand, climb, kneel, and work in confined or elevated spaces
Occasional evening, weekend, or on-call support as needed

$70,000 - $85,000 a year

Why Tutor:

Own a region and have a direct impact on uptime

High autonomy and field leadership responsibility

Direct customer influence and relationship ownership

Opportunity to deploy and scale real-world robotics systems

Fast-moving startup with accountability and ownership

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Robotics Technician II (Atlanta GA)