About Tonic

Tonic is an expertise-led Capital Markets Consultancy, unlike other consultancies…..in a good way.

Well actually, in lots of ways.

But mainly because we leverage genuine expertise across the front-to-back trade lifecycle to provide a superior service model for our clients.

Today Tonic deploys our expertise-led model to lead a growing book of work for our clients across high-growth domains including collateral, digital, securities finance, post-trade, risk, treasury, legal, sustainability and More.

Our transformation and cross-domain expertise, combined with our client-focus, means that we accelerate business objectives and financial benefits for our clients.

MORE Expertise. MORE Trust. MORE Achieved.

Role Purpose

At Tonic we’re growing quickly. Driven by our growing reputation as expertise-led leaders across Capital Markets, we continue to expand our global team.

This is where you come in, to join our Leadership Team as Head of Digital US, based in New York, Boston or New Jersey.

The Digital domain is focused on applications of the below to our core domains:

Tokenised Real World Assets (Bonds, Equities etc.)

Digital Cash (Stablecoins, CBDCs, tokenised deposits)

Crypto (BTC, ETH, etc.)

AI and Machine Learning

This role will lead the US side of our Digital domain, working closely with our Head of Digital UK at Tonic – activities include:

Leading US Digital business development
Building out Digital capabilities, with expertise-led service offerings that meet our clients’ evolving needs
Performing high-quality client delivery, as a Senior Advisor/SME
Leading and growing our US Digital team

You will also play an integral role in the definition of future company strategy and direction, ensuring that we build out our internal capabilities in line.

You will collaborate closely with the Tonic Co-Founders, Domain Heads (including Head of Digital UK), Head of Client Management and the rest of the Tonic team.

Responsibilities

Lead our Digital Business Development in the US

The Head of Digital will have overall responsibility for growing our Digital practice across the US.

Sales Generation

Ongoing relationship management with Tonic’s key stakeholders (existing clients & targets)

Identification of Digital sponsors within our existing clients

Leveraging of industry network for new sales opportunities

Identification of new Tonic sales targets, across firms, divisions and individuals

Cross-sell Tonic’s wider set of domain and service offerings

Sales Execution

Lead Digital service proposals and bids for new work

Manage the delivery of high-quality service proposals, including services, plans, teams and commercials

Contribute towards Client Statements of Work, for contracted services

Build Partner Relationships

Upfront and ongoing identification of key vendors and industry partners within the Digital domain

Relationship generation and building with targeted vendors, to establish:

Sales referrals

Joint service offerings

Joint marketing opportunities

Other partnership opportunities

Marketing & Events

Raising Tonic’s Digital footprint, via key marketing and events vehicles, such as:

Representation at industry event panels

Speaking on webinars and podcasts

Thought leadership creation e.g. website blogs, podcasts, videos, etc

Website content, leveraging service deck and thought leadership materials

Ongoing LinkedIn content creation

Build Out Our Digital Capabilities

Our Head of Digital US will help build a market-leading Digital service suite, led by market research, service definition and internal education.

Industry Research

Ongoing market research across our Digital domain, to better understand our clients’ and the broader market’s service needs. Research outputs should include:

Industry challenges (per sub-domain and organization type)

Regs, market developments, technology, best practice, etc

Tonic service opportunities and targets

Tonic resource needs

Industry outreach should include ongoing collaboration with:

Tonic clients

Other custodians/sell-side/buy-side firms

Market vendors (technology/central infra & service providers/other)

Industry bodies

Tonic Service Definition

Bring new Tonic Digital services to the market, driven by client and market needs

Focus on service offerings for:

Digital

X-domain Tonic service offerings

A key output will be the Tonic service decks

Problem statement, key impact areas, key challenges, Tonic services

Training & Development

The Head of Digital US will be part of ongoing internal Digital education, upskilling the of the wider Tonic team on the latest Digital Asset use cases, trends, vendors and regulations.

Performing High-Quality Client Delivery

The Head of Digital US will perform an ongoing SME delivery role to make valuable contributions to client delivery success.

Perform billable client delivery engagements, as Senior Tonic SME. Roles will likely include:

Senior Advisor

SME

Lead Consultant

Creation of high-quality deliverables within Tonic client engagements, including but not limited to:

Advisory services

Vision & strategy

Industry benchmarking

Industry surveys

Training materials

Client content materials e.g. sales & marketing, product guides, service onboarding guides

Health Checks (accelerated current state analysis & recommendations)

Vendor assessment advice

Target operating model advice (process, tech, data, people, governance, etc)

Perform quality assurance reviews of artefacts produced by other Tonic team members, to ensure Tonic’s high-quality delivery standards are met.

Growing our Digital Team

The Head of Digital US will incrementally take on more Management responsibilities within the growing Digital practice, including team recruitment, management and development, to protect our expertise-led USP.

Recruitment

Identify Tonic resource needs for US Digital service proposals and client opportunities

Contribute to Tonic job specifications, alongside our Talent Lead

Take an active role in recruiting new consultants via:

Interviews

Assessment design

Assessment review and scoring

Team Management

Build a motivated and energetic US Digital team to perform high-quality delivery engagements, in line with client service needs, via:

Management of growing US pool of Digital consultants

Oversee the US Digital team performance, including appraisals, performance reviews and development

Additional Tasks

Any additional duties as they arise as part of company growth, to be agreed on an ad-hoc basis.

Required Skills & Experience

Domain

20+ years’ dedicated experience within the Financial Services industry

Digital industry practitioner, with 5+ years dedicated experience within the Digital domain

Varied Trad-Fi and Digital experience, across multiple different firms and sectors, including sell-side, buy-side and custodians

Extensive knowledge of Digital Asset applications across core industry domains (Collateral, Sec Finance, Custody, Clearing & Settlement etc.):

Tokenised Real World Assets (Bonds, Equities, Funds etc.)

Digital Cash (Stablecoins, CBDCs, Tokenised Deposits)

Crypto (BTC, ETH, etc.)

Sales & Relationship Management

Strong network across the Digital domain.

Previous direct experience working in a sales and/or relationship management capacity

Transformation

10+ years dedicated experience within transformation roles, leading and supporting major change programs across business and technology

Experience of rolling out best practice transformation frameworks across multiple organisations

Successful leadership of high-profile, high-complexity transformation programmes within tight timeframes

Proven business transformation specialist with previous experience across multiple change roles:

Senior Advisor/SME

Lead Consultant

Business Analyst

Project Manager

Content

Capable of articulating business use cases and new regulations into easy-to-consume summaries and visual artefacts

Comfortable producing high-quality content and artefacts across:

Tonic services

Thought leadership

Training materials

Client content materials e.g. sales & marketing, product guides, etc

Project documentation i.e. executive decks, business cases, vendor recommendations, etc

Personal

Confident and strong communicator, both verbal and written, with all levels of stakeholder (internal and client)

Comfortable working in a fast-paced, dynamic environment

Pro-active, forward-looking mentality, focused on upfront planning and regular re-baselining to ensure we hit our goals

Highly organized individual, who continually reprioritizes key focus areas and deliverables

Team leadership, management, and delegation skills

Comfortable being accountable for key decisions and managing a growing team

Experience building a highly motivated team, by giving them the frameworks to follow, combined with the autonomy to grow

Experience establishing and improving team appraisal frameworks

Quick-thinker able to quickly diagnose potential problems and define suitable mitigation techniques and solutions

Strong attention to detail, in all aspects of a leadership role within a growing firm

Strong Microsoft Office application skills (Excel, Word, PowerPoint and/or equivalent planning tools)

The candidate will need to be highly proficient with PowerPoint, which is our go-to means of sharing information with clients

Desirable Skills & Experience

Direct consultancy experience, ideally within a big 4 firm

Business development / relationship management experience

Experience working within a smaller, growing organisation

Knowledge of AI and Machine Learning

Qualifications

A first level university degree, 2:1 (or equivalent)

Relevant financial and transformation qualifications

Tonic remote jobs

Client Director

Associate Bench

AI Domain Lead

Digital Assets Consultants

Global Head of Consulting

Head of Digital US