We are searching for Account Coordinators who are excited to play a larger role in attracting and retaining clients. Account coordinators should be committed to customer satisfaction. As an Account Coordinator, you will play a vital role in maintaining strong relationships with our clients and ensuring that their needs are met throughout the entire process.

Responsibilities

Act as the main point of contact for assigned clients, managing all aspects of their account
Communicate regularly with clients to understand their needs, answer their questions, and provide updates on their requests
Addressing client questions and solving issues
Collaborate with the production team to track the progress of orders and ensure timely delivery
Coordinate meetings, calls and demos for the Account Management team
Provide post-sales support by addressing any concerns or issues raised by clients
Maintain accurate and up-to-date records of client interactions and order details in our CRM system

Ability to work under pressure
Excellent verbal and written communication skills
Strong organizational and time management skills
Ability to build and maintain relationships with clients
Detail-oriented with a high level of accuracy and problem-solving skills

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Training & Development
Work From Home
Wellness Resources

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Account Coordinator

Customer Service Representative