Coordinate daily schedules for waste collection routes based on customer needs and operational capacity.
Communicate with drivers to ensure timely and efficient execution of routes and address any scheduling conflicts.
Manage incoming client inquiries regarding service schedules, changes, and inquiries to ensure customer satisfaction.
Utilize scheduling software to create and maintain accurate route schedules while optimizing the use of resources.
Collaborate with the operations team to adjust schedules in response to changes in service demand or driver availability.
Monitor and analyze scheduling efficiency and make recommendations for improvement as needed.
Prepare and distribute daily, weekly, or monthly reports related to scheduling and service delivery.

High school diploma or equivalent required; associate or bachelor’s degree in business or related field is a plus.
Proven experience in scheduling or logistics coordination.
Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
Excellent communication skills, both written and verbal, with a focus on customer service.
Proficient in using scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and work effectively under pressure while maintaining accuracy.
Strong problem-solving skills with a proactive approach to addressing scheduling issues.

Syracuse Haulers Waste Removal, Inc. remote jobs

Scheduling Coordinator