Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Home Care and Community Support Workers who can support participants living with mental health challenges — including complex behaviours and dual diagnosis (drug & alcohol) in South Coogee, Whalan and Chipping Norton

Details of participants:

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SOUTH COOGEE

1) Mature Male participant with active Alcohol and Drug Abuse, physical aggression and suicidal ideation behaviours.

Supports: (Male or female support worker)

Shifts:

Monday to Sunday 9am to 12pm

2) Male participant with diagnosed with schizophrenia and has a history of medication non-compliance.

History of alcohol use prior to hospital admission, alcohol dependency - does drink but has not been flagged as a significant concern

Heavy smoker and smokes in presence of support workers at home

Very disorganised and occasional delusional thoughts

Shifts:

Monday to Sunday 7.30am to 10.30am, 4.30pm to 7.30pm - assistance with daily living activities

CP supports: Monday, Wednesday, Thursday and Saturday - 1pm to 3pm

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CHIPPING NORTON:

3) Mature Male participant diagnosed with Dementia

Assistance with travel/transport and social support

Can become aggressibe/controlling with giving directions when staff are driving

Shifts: Monday and Wednesday 10:30am - 12:30pm

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WHALAN:

4) Male participant with non-violent criminal history and has intellectual disability, community access required

Shifts: Tuesday, Thursday and Saturday 10am to 12pm

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Key Responsibilities of this role:

Experience supporting people with complex needs, ABI, and/or mental health
Supervision and prompting of medication administration
Strong emotional regulation and calm communication style
Use validation, reassurance, and redirection during distress
Respect choice and control, including refusal of support
Follow Behaviour Support Plans and safety protocols
Maintain accurate, objective documentation
Personal care and manual handling when necessary
Assistance with hygiene, cleaning, and bedding

Essential requirements of this role:

A reliable car with comprehensive insurance (mandatory), Australian driver's licence, and willingness to travel across Sydney
Proven reliability, professionalism, and excellent communication
Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
Calm under pressure; strong judgment and boundaries
Smartphone literacy for rostering and documentation
NDIS Worker Screening Check

Working With Children Check (NSW)
First Aid & CPR
Police Check
Unrestricted work rights in Australia

Why join SHCS

Consistent shifts with a supportive team and on-the-ground coaching
Pathway to part-time employment after consistent performance
Paid training and upskilling in behaviour support and mental health
Competitive Award pay with penalties and allowances, plus KM reimbursement
Meaningful work where your reliability genuinely changes lives

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