About Us

Stylia, a fast-growing e-com brand in the beauty space, focused on Amazon USA is hiring an experiencedAmazon VA – Marketplace Operations Specialist to join our remote team.

This full-time role is open to candidates inLatin America who can workEastern Time hours (9:00 AM – 5:00 PM AST).

Working hours are semi-flexible, but at least 5 hours overlap is required during this time.

All working hours must be tracked in Hubstaff, with activity monitoring enabled, as part of our standard workflow.

You will support ourAmazon Seller Central operations by handling listing updates, keyword tracking, promotions, account health monitoring, affiliate coordination, and process improvements. The ideal candidate has2+ years of hands-on Amazon Seller Central experience in a VA or support role, communicates clearly in English, and is comfortable using AI tools to automate processes and work efficiently.

This position will work directly with and report to the Founder.

Position Overview

You will be responsible for daily Amazon Seller Central tasks, listing optimization, rank tracking, promotions, account health monitoring, and affiliate coordination. You’ll also be expected to use AI tools like ChatGPT and Perplexity as part of your daily routine to save time, improve quality, and continuously improve processes. This role also involves creating, updating, and following SOPs to ensure consistency.

Key Responsibilities

Listing and Account Management

Monitor and maintain all Amazon listings for accuracy, brand consistency, and compliance.
Optimize titles, bullet points, descriptions, images, and backend keywords using DataDive.
Track keyword rankings daily with Datarova and make adjustments to maintain or improve rank.
Coordinate with design and marketing teams for listing updates and A/B tests.
Ensure promotions, pricing, and offers are accurate and current.

Promotions and Deal Management

Plan, submit, and track deals to ensure timely approvals and activations.
Maintain and follow a promotions calendar.

Affiliate Coordination

Respond promptly to affiliates and coordinate product sample shipments without delays.
Track and follow up on affiliate promotions.

Customer Service and Account Health

Respond to seller feedback and request removals where appropriate.
Monitor and resolve account health issues within required timeframes.

AI and Process Improvement

Use AI tools like ChatGPT and Perplexity daily to save time and improve task quality.
Identify repetitive tasks and find ways to streamline or automate them.

SOP Management

Create, update, and follow Standard Operating Procedures for recurring tasks.

Scorecard (Key Performance Indicators)

Listing Accuracy and Optimization
Goal: Maintain 100 percent accuracy across all active listings and optimize continuously for conversion and search ranking
Measure: Weekly audits, keyword performance reports, before/after conversion comparisons

Rank and Pricing Management
Goal: Maintain or improve keyword ranking for top priority terms and adjust listings to support ranking strategy without harming profitability
Measure: Daily Datarova reports, pricing logs, correlation between changes and ranking movement

Promotions and Deal Management
Goal: Ensure 100 percent of planned promotions are executed on time
Measure: Promotion calendar adherence, approval reports

Customer Service and Account Health
Goal: Resolve account health issues within 48 hours and maintain a 4.9 star feedback average
Measure: Account Health metrics, monthly feedback reports

AI and Process Improvement
Goal: Use AI to automate at least 3 recurring workflows within the first 90 days and reduce repetitive task time by 30 percent within 6 months
Measure: Documented automations, time savings reports

SOP Management
Goal: Create and update SOPs for all recurring tasks within 90 days and maintain 95 percent compliance
Measure: SOP completion rate, process audit reports

Affiliate Coordination
Goal: Respond to affiliates within 24 hours and ensure on-time product sample shipments
Measure: Communication and shipment logs

Qualifications

Minimum 2 years managing Amazon Seller Central with proven success in listing optimization, rank tracking, customer service, and promotions.
Required: DataDive (keyword research/optimization) and Datarova (keyword tracking).
At least one of Sellerboard, Scale Insights, or Sellerise.
Comfortable using AI tools in daily work, with a willingness to learn and improve AI skills over time.
Strong attention to detail, organization, and communication skills.
Experience with affiliate or influencer management preferred.

15 total paid days off/year (vacation + sick combined)
$50/month internet/health stipend
Work From Home
Yearly Budget for courses, tools, or certifications (DataDive, PPC training).
Performance Bonus

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