Reporting to the Head of Events, this role is central to the success of our team. You will be working within a fast-growing collaborative administrative hub of colleagues and freelance associates, delivering a range of services to the wider team. You will support internal meetings, external events and our marketing activities, working with a full range of systems and procedures such as customer databases, event management and record management systems.

You will have experience of event and marketing administration, self-discipline, professionalism and IT skills needed to succeed in a distributed team that works remotely.

Main duties and responsibilities

Supporting the core SDN team by running, improving and developing high quality administrative systems and procedures in support of SDN’s business objectives
Liaising with staff and partners to set up meetings and events, through Teams, Zoom, Eventbrite and the SDN website
Supporting events with clients and associates, both virtual and physical, to include technical support
Administration and delegate management for high-volume online events
Researching venues and organising delegate packs / papers
Uploading marketing content to the SDN website and helping to schedule social media posts
Supporting the formatting of slides and resources
Supporting the set-up of marketing mailing and newsletter templates
Assisting SDN colleagues and associates with programme and project activities
Keeping CRM records up-to-date and assisting with data collection for reports
Supporting HR and finance administration

SDN is a team of leading specialists in apprenticeships, technical education and workforce development. Working closely with government and sector organisations, we help education providers and employers to launch, develop and improve their skills training and workforce development. We do this through events and training, consultancy, resources and research.

We are a small agile company where individuals and teams collaborate and consistently strive to meet a high level of performance.

Essential Experience

Administration across a range of functions and business areas
Information and communication technologies, in particular Microsoft Office 365, Zoom, Teams and SharePoint to a high standard
Event set-up and administration (virtual and physical)
Marketing and communications administration (website, mailings, newsletters, social media)
Working in groups and teams

Essential Knowledge

Knowledge of online event co-ordination and systems

Essential Skills

Excellent customer service across all communication channels
Managing and participating in online meetings and events
Manage workload with conflicting priorities and multi-task across various projects

Essential Behaviours

Keen to learn and develop new skills, tenacious and committed to getting positive results
Crisp and clear written communication including excellent spelling and grammar

Desirable Experience

Working in a distributed or remote team environment
At least 3 years administrative experience
Working with customer relationship management (CRM) systems, such as HubSpot

Desirable Knowledge

An understanding of the learning and skills sector in England, preferably including the apprenticeship and technical education system

Salary: Up to £25,000 depending on experience - Full Time(would consider part-time or job share)

Location: Living in England, remote with occasional travel

Job type: Permanent, after probationary period

Benefits of being part of our team include; working from home, IT equipment provided, 25 days paid annual leave plus statutory holidays.

Strategic Development Network (SDN) remote jobs

Events and Marketing Administrator (remote)

Events and Marketing Administrator