Softengine Incis seeking an experienced ERP Project Manager to lead successful implementations of SAP Business One and Acumatica solutions for mid-market and enterprise clients. This role is responsible for managing the full project lifecycle including planning, scope, budget, timelines, resource coordination, client communication, risk management, and successful delivery outcomes.

The ideal candidate combines strong project management discipline with ERP implementation expertise, executive-level communication skills, and the ability to drive alignment across clients, consultants, developers, and leadership teams.

This position plays a critical role in ensuring projects are delivered on time, within budget, and with high customer satisfaction while supporting long-term client retention and growth.

Key Responsibilities

Project Leadership & Delivery

Lead end-to-end ERP implementation projects for SAP Business One and Acumatica clients

Develop and manage detailed project plans, timelines, budgets, resource allocations, and deliverables

Facilitate project kickoff meetings, status meetings, steering committees, and executive reviews

Ensure adherence to project management methodologies, governance standards, and PMO processes

Manage project scope, change requests, dependencies, and issue resolution

Coordinate cross-functional teams including consultants, developers, data migration specialists, and client stakeholders

Monitor project health, budget burn, utilization, and delivery risks

Client Relationship Management

Serve as the primary client-facing project lead throughout the implementation lifecycle

Build trusted relationships with executive sponsors and operational stakeholders

Translate business requirements into actionable project plans and delivery milestones

Proactively communicate project status, risks, escalations, and remediation plans

Ensure a positive customer experience focused on adoption, time-to-value, and long-term success

Operational Excellence

Drive consistency and quality across project documentation, status reporting, and implementation standards

Maintain accurate project forecasting, financial tracking, and CRM/PSA updates

Identify opportunities to improve delivery processes, tools, templates, and customer onboarding experiences

Support resource planning and future staffing forecasts across the Professional Services organization

Participate in post-project reviews and continuous improvement initiatives

Risk & Escalation Management

Identify delivery risks early and implement mitigation strategies

Escalate critical project concerns appropriately with recommended action plans

Manage competing priorities while maintaining strong customer satisfaction and delivery quality

Ensure alignment between contracted scope, client expectations, and delivery execution

Qualifications

5+ years of ERP project management experience

Experience managing SAP Business One, Acumatica, NetSuite, Microsoft Dynamics, or similar ERP implementations

Strong understanding of ERP implementation lifecycles, business process mapping, integrations, and change management

Proven experience managing project budgets, timelines, scope, and cross-functional teams

Excellent executive communication and stakeholder management skills

Experience using project management and PSA tools such as Jira, Smartsheet, Monday.com, Salesforce, or similar platforms

Strong organizational, analytical, and problem-solving skills

PMP certified

Travel up to 25%

Preferred Experience

SAP Business One and/or Acumatica implementation experience and certification strongly preferred

Experience working for an ERP VAR, SI, or Professional Services organization

Knowledge of manufacturing, distribution, retail, professional services, or field services industries

Experience managing data migration, integrations, customizations, and third-party software implementations

Familiarity with SaaS, cloud ERP, and hybrid deployment environments

Success Metrics

On-time and on-budget project delivery

Customer Satisfaction (CSAT) and Net Promoter Score (NPS)

Project gross margin and utilization targets

Client retention and referenceability

Time-to-go-live and adoption success

Forecast accuracy and risk management effectiveness

Delivery methodology adherence and documentation quality

What Success Looks Like

Clients view Softengine as a trusted strategic partner

Projects are delivered with high quality, predictability, and strong communication

Risks and escalations are identified and managed proactively

Teams remain aligned, accountable, and engaged throughout the delivery lifecycle

Customers achieve measurable business outcomes and long-term ERP adoption

Softengine, Inc. is your trusted ERP partner, pioneering a truly client-first approach to business technology. With over two decades of world-class expertise, we proudly hold the distinction of being an SAP Business One Premier Partner and an Acumatica Cloud ERP Gold Partner.

Mission and Vision

Our mission at Softengine is short, sweet, and directly to the point.

It is toMake Business Simple.

Our Core Values:

Collaborative
Driven
Transparent
Innovative
Customer Centric

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