About The Role:

In this role, you will be responsible for running the end-to-end billing and accounts receivable processes for SKUTOPIA. Our billing processes can be manual in some places and we are still maturing our finance operations. In this role, you will have the opportunity to identify process improvements and collaborate with other teams to maintain these as the business scales.

This role sits at the intersection of finance, customer relationships and cash flows - a key part in any rapidly growing company. Our invoice accuracy, robust collections processes and response time for queries has a direct line to SKUTOPIA's cashflow and merchant trust. If you enjoy improving operational finance processes and are excited by a fast-paced environment, then this is the role for you!

Responsibilities:

Generate, issue and track invoices to merchants/customers according to agreed schedule, pricing plans and service usage.
Maintain billing accuracy - check that billed amounts align with contracts, usage, price plans, discounts, etc.
Monitor outstanding accounts receivable ledgers, aging reports, and follow up on overdue invoices.
Work with merchants when payments are slow or withheld due to billing inaccuracies, disputes or other issues: identify root cause, solve the problem and liaise with Customer Success and Finance teams to resolve.
Reconcile ledger entries, payments received (via bank, payment gateway, etc), invoice adjustments, credits/refunds and reconcile with general ledger.
Assist in month-end close tasks for accounts receivable, including preparing summaries, reports, and supporting documentation for finance leadership.
Maintain and improve billing/AR process documentation and templates: identify trends, propose and implement improvements to reduce errors, manual workload and payment delays.
Support ad-hoc finance/Billing/AR projects, as required (for example, integration of new merchants, new billing modules, automation opportunities).
Work collaboratively with internal teams (Customer Success, Sales, Finance, Operations) to ensure billing readiness, merchant onboarding, service changes and contract amendments are reflected in the billing system.
Provide regular cross-functional reporting: outstanding AR, billing error rate, average days to payment, dispute resolution status, etc.
Contribute to a culture of continuous improvement within the Finance & Billing team.

We think you will need:

Bachelor’s degree (or equivalent) in Accounting, Finance, Business Administration, or a related field preferred.
CA or CPA qualified, or actively pursuing the qualification.
At least 5 years of experience in accounts receivable, billing, or finance operations (preferably in a high-volume environment).
Detail-oriented, organised self-starter with strong ownership and problem-solving skills, able to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced, high-volume operational finance role.
Strong communication skills, with the ability to interact clearly, professionally, and timely with internal stakeholders and external partners on billing and payments matters.
Team player who collaborates effectively cross-functionally while also working independently and managing their own workload.
Strong proficiency in spreadsheets (Excel or Google Sheets), including formulas, pivot tables, and handling large datasets, with a focus on data accuracy, cleanup, and process improvement.
Proactive mindset with a focus on identifying inefficiencies, driving continuous improvement, and willingness to learn new finance systems/ERP toolsand AI-enabled technologies, while adapting to process changes. adapt to process changes.
Ability to work Australian time-zone hours or overlap with a Sydney-based finance team.

Whats in it for you?

When you join us, you’ll be an important pillar of a rapidly growing startup. From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team. With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.

We offer a competitive remuneration package and an environment where you can do your best work.

We are an equal opportunity employer and proudly welcome people from all diverse backgrounds. When you join SKUTOPIA, we want you to bring your whole self to work and we value your unique contribution.

There will be an initial ‘getting to know you’ meeting to provide more detail about the role and answer your questions. We may then provide a skills based task followed by a final interview.

Apply now with your resume and cover letter and we'll be in touch soon.

SKUTOPIA is on a mission to democratise and decarbonise logistics.

SKUTOPIA is a deep-tech logistics company operating under a dual RaaS (Robotics-as-a-Service) and SaaS model. We deliver end-to-end, AI-powered robotic fulfilment for retailers - eliminating inefficiencies inherent in traditional 3PL models, such as human error, high labour costs, and carbon-heavy processes.

Our advanced robotics and proprietary AI empower our customers to scale faster with high-speed, high-quality fulfillment at a fraction of the typical cost - while also driving both revenue and profit growth.

Founded in 2018 by Talea Bader and Emily Townsend, SKUTOPIA began as Sydney’s first eCommerce co-working space. After witnessing firsthand the logistics challenges faced by SMBs, the founders evolved the business into a tech-first fulfilment solution.

SKUTOPIA remote jobs

Bookkeeper (Remote)

Enterprise Sales Manager