About SketchDeck

Elevate your career working with leading global brands alongside inspiring colleagues in a flexible, remote-first environment. At SketchDeck, we aim to bring great people together to deliver exceptional impact. Through a combination of purpose-driven partnership, technology, and global talent, we help brands realize their limitless potential with quality creative and digital solutions provided on demand. We work with clients ranging from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana.

At SketchDeck, our values are more than just guiding principles—theyʼre the foundation of how we work and grow together globally. We commit to:

→ Win as a Team.

→ Find Solutions.

→ Take Ownership.

→ Do the Right Thing.

→ Be Human.

Guided by our vision to be the best full-service creative partner, we empower our team to collaborate and innovate from anywhere with a flexible, remote-first culture. Our camera-on, Slack-heavy environment cultivates genuine relationships and collaboration, where we actively seek culture add, not just culture fit.

About the Role

We’re looking for aSenior Client Services Manager to source, win the work, and grow high-value client partnerships. This is arevenue-carrying, sales-forward role with full ownership of pipeline, quota, and new business outcomes—you are expected to generate opportunities, move deals forward, and win new business.

You will prospect marketing, brand, and creative leaders at mid-market and enterprise companies, lead discovery and pitch conversations, and partner with Creative Directors and Strategists to shape proposals. The focus is building relationships that grow over time—from initial projects to longer-term partnerships.

You come from acreative agency environment and are fluent in how creative work gets made—from strategy and concepting through production and delivery. You can confidently guide conversations with CMOs, Heads of Brand, and Marketing leaders, and connect creative work to business outcomes.

You’ll work across SketchDeck,Markacy, Futureman, and 24 Seven to deliver integrated creative solutions and unlock larger, more strategic opportunities.

This role reports to theSVP, Client Services.

What You’ll Do:

Business Development & Growth

Own your pipeline end-to-end—from prospecting through close and expansion
Build pipeline through outbound efforts; you generate your own opportunities
Identify and engage key decision-makers across marketing, brand, and creative teams
Lead discovery and pitch conversations towin the work
Advance opportunities with clarity, urgency, and strong follow-through
Grow accounts by identifying opportunities across teams, regions, and workstreams
Expand engagements into more integrated, long-term partnerships
Maintain disciplined CRM hygiene and provide accurate weekly forecasts
Partner withMarkacy, Futureman, and 24 Seven to co-sell and expand opportunities

Strategic Creative Partnership

Lead consultative conversations that connect business challenges to creative solutions
Guide clients through the full creative process—from brief and positioning through execution and delivery
Build and deliver proposals and pitch narratives with Creative Directors and Strategists
Position SketchDeck as astrategic creative partner, not just a delivery team
Clearly articulate how creative work—branding, campaigns, digital experiences, and content—drives measurable impact

Cross-Functional Collaboration

Partner with Creative Directors, Strategists, Project Directors, and Operations to scope work accurately from the start
Hand off cleanly to delivery with clear briefs and aligned expectations
Bring market and client insights back to inform offering development
Align with Operations early on resourcing and timelines to keep ambition feasible

What Success Looks Like:

1. Full-cycle opportunity ownership -You own opportunities from outreach through close—carrying defined revenue targets and converting pipelines into long-term partnerships.

2. Trusted strategic client partnerships -Clients rely on you to guide them, expanding conversations beyond individual projects.

3. Creative-led business development -You sell creative strategy—not just deliverables—and help clients understand the value of strong creative.

4. Sustainable, long-term growth -You build relationships through thoughtful engagements—driving consistent growth rather than one-off wins.

5. Clear ownership of growth performance -You own pipeline health, conversion, revenue contribution, and account expansion.

7+ years in client-facing roles within acreative agency, with experience selling creative services
Proven track record ofcarrying and hitting quota ($2M+ annually preferred)
Experience building pipeline throughoutbound prospecting
Strong creative fluency—comfortable speaking to branding, campaigns, digital experiences, content, and production
Working knowledge of creative tools and workflows (Figma, Adobe Creative Suite, digital/web production)
Comfortable leading client presentations and pitches, with the ability towin the work
Experience scoping, pricing, and negotiating SOWs ($100K–$1M+ deal sizes)
Proven ability togrow accounts and expand relationships over time
Strong written and verbal communication—clear, direct, and confident
Experience navigatingexecutive-level conversations and complex stakeholder environments
Ability to collaborate across creative, strategy, and operations to shape solutions that are both compelling and executable

Compensation:
Base Salary: $90k + with uncapped commission.
Year One OTE: $150K+
Year two OTE: $250K+ as you build your book of business.

Health insurance (medical, dental, and vision)
401(k) with company match
Fully remote working environment (established pre-COVID and continuing forward)
Paid time off that grows with tenure
Annual company retreat
Computer hardware of your choice (up to $1,500)
$500 towards your office setup expenses
To work with a talented team of designers, team members, and engineers

Inclusivity Statement

We value diverse perspectives and are committed to an environment where everyone can bring their authentic selves to work daily. If youʼre excited about the role but donʼt meet every qualification, we still encourage you to apply—studies show that women and people of color are less likely to apply unless they meet all the requirements. Weʼre interested in what you can bring to our team, whether for this role or another opportunity in the future.

SketchDeck is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information, military or veteran status, or any other grounds or characteristic that is protected under the law.

If you require reasonable accommodation during the interview process or employment, please contact us at careers@sketchdeck.com. Weʼre here to support you in every step of the process.

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