**This role is based in Austin, TX. Candidates must live in and have authorization to work in the United States. Visa sponsorship not available. Hybrid work schedule upon completion of training.**

We are searching for a Premium Audit Analyst to join our team!

The Premium Audit Analyst leads and directs audit process while working in partnership with the insured and underwriting department. Key priorities include analyzing payroll provided by the customer and reviewing/verifying the accuracy of payroll.

Responsibilities and Accountabilities

Key priorities include the review of the policyholder’s financial reconciliations, payroll records and claims information.
Reconcile payroll records to quarterly and federal tax returns (941’s, 1099’s etc.).
Determination of appropriate job classification codes.
Responsible for the application of the Basic Workers Compensation Manual Rules.
Work closely with the underwriting and marketing department providing updated information/audit result.
Work closely with the underwriting and marketing department on questions and audit disputes.
Responsible for the relationship management of the audits with the agent of record and insureds.
Work in collaboration with the audit supervisor/manager.
Responsible for processing workload according to the audit guidelines.
Responsible for maintaining a current workload according to audit guidelines.
Summarize audit information using industry and governmental rules and regulations.
Communicates audit decisions regarding new and renewal policies to agents in a timely and professional manner.
Initiates the assistance of the underwriter and or audit supervisor/manager when needed to complete the audit review of a policy.
Maintains agency/insureds relationships.
relationships.
Maintain a high degree of trust through demonstrated personal integrity and ethical behavior.
Responsible for maintaining current on industry technical knowledge and skills.

At least up to 3 years of experience in the insurance industry or closely related discipline.
Be able to analyze and compare policyholders’ financial reconciliations, payroll records and claim information.
Determine and reconcile appropriate job classification codes.
Apply the Basic Manual Rules, Classification to information obtained from audits.
Have knowledge of the Labor Code and NCCI.
Assist agents, insureds and underwriters on any issues that may come up.

Property and Casualty insurance knowledge including workers compensation.
Workers compensation audit experience.
Need to have an understanding of National Council on Compensation Insurance (NCCI) Rulings, Manual Rules and Labor Code.
Knowledge of the Labor Code and NCCI.
Knowledge of excel programs, understanding of accounting and workers compensation coverage knowledge for all states.
Familiar with the insurance operations for underwriting and marketing.
Payroll analysis experience and determination of class code application.
Ability to communicate in a professional manner through all means.
Documentation of decision processes.
Personal planning, organizing, and working to deadlines.
Creative/Innovative skills to handle complex audits.
Relationship Management for both agents and insureds.
Decision making during the audit process.
Communication with their internal and external customers.
Detail oriented with strong organization and time management skills.
Effective communication skills with the ability to present subjects clearly to both technical and non-technical audiences and to interact tactfully and effectively in difficult situations.
Strong analytical skills and problem-solving skills.
Ability to establish and maintain effective, professional working relationships with supervisor, peers and clients is critical.
Ability to work independently as well as in a team environment.
Skill in use of 10-key calculator. Basic skill using Microsoft Office programs (i.e., Word and Excel).

Service Insurance Companies offers a competitive benefits package, including:

Healthcare (medical, dental & vision)
Voluntary benefits (life & disability insurance)
Pet Insurance
401K & profit sharing
Generous paid time off & holidays
Tuition reimbursement training

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