Salary Range:

$54.01 - $75.84

At Santa Cruz METRO, we care about moving people. We strive to attract, develop and retain a talented and diverse workforce. Many of our employees have worked for us for more than 20 years and come from diverse, cultural and professional backgrounds. METRO promotes high performance, diversity and equal employment opportunities.

At METRO, you will enjoy a competitive salary, CALPERS pension, a robust health/dental/vision benefit program, public service loan forgiveness program, 457 plans, career development, free bus passes, and longevity pay.

Full Stack Developer

Senior Full Stack Developer

Bargaining Unit: Management

Salary range for:
Full Stack Developer: $54.01 - $68.95
Sr. Full Stack Developer: $62.10 - $79.25

DEFINITION:

Under direction of the Information Technology Director (IT Director), the Full Stack Developer designs, develops, deploys, integrates and maintains web applications, databases, cloud services, interfaces and custom software applications that support Santa Cruz METRO’s mission and vision. The role is responsible for developing secure, scalable full-stack solutions, build automated workflows, data pipelines and collaborates with management, staff and vendors to identify and implement emerging technology solutions; performs other duties as assigned.

Duties can include: custom software and database design and development, software updates, responding to support tickets from staff and public, maintaining various export/import scripts, report development, systems integration, performance tuning, development of security and backup strategies, analysis and research, process improvements, technical writing, procedure documentation, and project management.

DISTINGUISHING CHARACTERISTICS:

The Full Stack Developer is a journey-level classification responsible for independently performing full-stack development, application, database, cloud services, system integrations and interfaces support. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

The Senior Full Stack Developer is the advanced journey-level classification in the series responsible for independently managing assigned projects; supervising assigned staff; researching and developing solutions to a wide range of information technology issues; exercising independent judgment and decision-making in selecting methods and techniques for obtaining solutions; and/or serving as an expert on all Santa Cruz Metro software systems and lead for projects which are complex in nature and diverse in scope. The work involves a high-level of problem-solving requiring analysis of unique issues or increasingly complex problems without precedent and/or structure, managing multiple stakeholder interests, and formulating, presenting, and implementing strategies and recommendations for resolution. Work assignments at this level typically have significant impact on Santa Cruz Metro’s information technology applications and systems and a high consequence of error, and incumbents are accountable for overall results.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

The duties listed below represent the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class.

Designs, develops, integrates, deploys, and maintains full-stack applications using modern frameworks and tech-stacks.
Integrates legacy, existing, and future enterprise systems, automates tasks, and data pipelines for information flow and data integration using various interfacing methodologies such as application programming interfaces (APIs), database tools, and custom software solutions.
Develops responsive, accessible and flexible user interfaces.
Deploys and maintains applications in cloud environments or on-premises using Docker, Kubernetes and other virtualization technologies.
Stages, tests, and deploys vendor software updates and maintains user access to software applications.
Verifies and improves data security, fault tolerance, and backup/recovery; develops and recommends security and back up strategies.
Creates and maintains reports, dashboards and data exports/imports.
Provides training and technical assistance to staff.
Supports enterprise vendor applications and consults with vendors to resolve technical issues.
Prepares technical documentation for procurement and knowledge base articles.
Leads projects or portions of projects coordinating staff, consultants, and vendors.
Conducts research and stays current on new trends and innovative solutions for technology programs; recommends new technologies to improve the operational technology effectiveness and services.
Performs other duties as assigned. Assist with escalated ERP configuration and development.

In addition, the Senior Full Stack Developer:

Supervises the work of subordinate staff; schedules, assigns, directs, and monitors work; provides staff training; evaluates employee performance; may participate in staff selection; may initiate or have significant input into disciplinary actions.
Serves as project manager for complex and/or agency wide projects overseeing staff, consultants, and vendors.
Architects cloud and on-premise full-stack solutions.

EMPLOYMENT STANDARDS:

Knowledge of:

Modern full-stack tools: Linux, Apache, MySQL, Python, PHP, ASP.NET, SQL, JavaScript, TypeScript, MongoDB, Angular, Node.js, Go, Express, GraphQL and React.
Principles, methods, and techniques used in designing, developing, testing, and implementing IT and ITS software applications, systems, infrastructure, and security such as Linux, Windows, and web servers and administration.
Principles and practices of database administration and management including SQL and No-SQL; and relational database architecture, including table structure, data types, joins, views, triggers, permissions, advanced queries, extract, transform and load (ETL), and data warehousing.
Principles and practices of system integration for operability across diverse platforms and technologies including containerization and representational state transfer (REST) and simple object access protocol (SOAP) API methodologies.
DevOps tools: Docker, Kubernetes, Git, CI/DI, PowerShell, bash scripting and cron jobs.
Networking protocols to be able to troubleshoot and resolve issues between systems both remote and internal.
Backup and recovery strategies as well as data validations.
Report writing and development of data visualizations using Power BI, Tableau or native application data analytics tools.
Principles and practices of technical writing and documentation.
Applicable federal, state, and local laws, codes, and ordinances relevant to area(s) of responsibility.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Santa Cruz METRO staff.
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Modern equipment and communication tools used for business functions and programs, projects, and task coordination, including computers and software programs relevant to work performed.

In addition, Senior Full Stack Developer:

Principles and practices of employee supervision, including performance evaluation and progressive discipline.
Principles and practices of project management.
Knowledge of enterprise architecture.

Additional Knowledge desirable, but not required:

Crystal Reports.
Mobile Application design basics for IOS and Android.
Web Content Accessibility Guidelines (WCAG).
Workday Build and Workday Studio
Familiarity with Large Language Models (LLMs) and generative AI.

Ability to:

Analyze complex IT and ITS problems, evaluate alternatives, and devise efficient, cost-effective, user-friendly solutions.
Design, develop, test, and implement IT and ITS software applications, systems, databases, infrastructure, and security.
Monitor systems operational effectiveness, reliability, and security vulnerability; implement approved measures to ensure integrity and security of data and systems.
Integrate technology solutions across multiple platforms.
Work with end users to develop enhanced applications for business process automation.
Document, review, assess, improve, and implement IT and ITS processes.
Prepare clear, concise, and accurate technical documentation, user guides, reports of work performed, and other written materials.
Communicate complex technology issues clearly to non-technical parties.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Use tact, initiative, prudence, and judgment within general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

In addition, Senior Full Stack Developer:

Supervise and motivate subordinate staff effectively.
Independently manage large, complex, and/or agencywide IT and ITS projects including managing vendor/contractor relationships.

MINIMUM QUALIFICATIONS:

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education, Training and Experience:

Bachelor's degree from an accredited college or university in computer science, computer engineering, management information systems, or closely related field.

AND

Full Stack Developer: Four (4) years of increasingly responsible professional experience supporting a comprehensive information technology program.

Senior Full Stack Developer: Six (6) years of professional experience in designing, developing, testing, and implementing IT software applications, systems, infrastructure, and security.

LICENSES AND CERTIFICATES:

None.

SPECIAL REQUIREMENTS:

Must be able to work extended hours as needed, often outside regular business hours as required by the CEO and the demands of the job.
Must maintain strict confidentiality.
Must participate in professional development activities.
Requires occasional travel.

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk and hear; use hands to finger, manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists. The employee is regularly required to bend and twist at the neck, reach with hands and arms. Occasional standing, walking, overhead reaching and lifting up to 20 pounds unaided is required. Specific visual abilities required for this job include close vision, distance vision, and the ability to adjust focus.

Mental Demands

While performing the duties of this job, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; performs highly detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work.

Work Environment:

The employee works in an office environment where the noise level is usually quiet. May require availability to work a flexible schedule.

OTHER CONDITIONS OF EMPLOYMENT:

Must pass requisite background check.

*Adopted: 01.26.2018

*BOD Approved: 10.27.2023

*Revised: 01.07.2026

*Job Family: Professional

This employer does not sponsor applicants for work visas.

Health and Welfare Benefits for Management Staff

Employees are eligible for benefits on the first day of the month following the date of hire, unless otherwise noted below.

Medical Insurance: For employee and qualified dependents. Choice between multiple HMO and PPO plans. Santa Cruz METRO contributes 95% of the monthly premium costs for any plan, employee responsibility is 5%. Premium participation continues after retirement.

Dental Insurance: Premium paid by Santa Cruz Metro for employee and qualified dependents.

Vision Insurance: Premium paid by Santa Cruz Metro for employee and qualified dependents.

CalPERS Retirement Pension:

2.5% at 55 -Employees who are vested and were hired before January 1, 2013, directly from another CalPERS-covered agency are eligible for the "Classic" CalPERS pension formula of 2.5% at age 55. Employees hired on or after January 1, 2013, who had prior CalPERS membership and a break in service of six months or less, will also retain the "Classic" formula of 2.5% at age 55.

2% at 62 for PEPRA CalPERS members - Those hired on or after January 1, 2013, who are new to CalPERS or have not worked for a CalPERS-covered agency in the past six months are subject to the Public Employees' Pension Reform Act (PEPRA) and receive the 2% at age 62 formula.

457(b) Deferred Compensation Plan: Two plan providers available. Similar to 401(k)

Empower:https://participant.empower-retirement.com

Voya:https://login.voya.com

Life/AD&D Insurance: $50,000 Life coverage. $50,000 AD&D coverage provided by Santa Cruz Metro. Additional Life/AD&D coverage is available at employee cost.

Long Term Disability Insurance: Available after one year of service. Premium paid by Santa Cruz Metro. Monthly maximum benefit of $10,000.00.

Employee Assistance Program: Confidential mental, financial, legal and other assistance.

Premium paid by METRO.https://www.anthemeap.com/prism

Tickets at Work: Discounted rate program.https://www.ticketsatwork.com (Use code SCMPERKS)

Pet Insurance:Discounted rate program.https://figopetinsurance.com (Request QR Code)

Santa Cruz Metropolitan Transit District remote jobs

Full Stack Developer/Sr. Full Stack Developer