Who are we?

Satago is a leading Fintech player and offers a unique cashflow management solution designed to help business owners get on with growing their businesses and forget about their cashflow problems. We provide innovative credit control and risk tools and are the pioneers of on-demand business finance.

We are in an exciting growth phase and are looking for enthusiastic and creative individuals who want to make a difference and help us disrupt the status quo. We're a hard-working group who enjoy overcoming hurdles and building awesome tools for our customers.

We are passionate about:

Innovation
Empowering and inspiring people
Understanding customer needs
Integrity and Transparency
Diversity and Inclusion

What your day-to-day looks like:

You will prioritise and triage support issues and tickets based on their complexity, investigating the cause of the issue and where possible providing the support teams with solutions for issues.
The role will suit a technical minded individual who loves problem-solving and can deep dive to solve issues, has great communication skills and can interact with not only the engineering team and company support teams but the wider business teams, the product teams as well as being the main conduit for support from the engineering product teams.
You will support the production environment, proactively identifying issues and resolving them before they become customer impacting., but various other teams across the business and if necessary external providers to ensure quick resolution of any issues. As the gatekeeper to the production environment, you will be responsible for deployment of releases. You will be keen to understand the wider application, business flows and systems.
You will also support on building and documenting processes for the area as well as ensuring that the Support area provides state-of-the-art services to all stakeholders, keeping SLAs and service quality in an optimal level.
The application technologies are diverse and you shall be comfortable on the command line in Linux, Shell Scripting, Relational Databases, Docker, AWS, logfile analysis, have a high level understanding of Java applications. Capacity management and backups
You may have experience as a system administrator, software developer or be looking to move from a 2nd line support role.

If you have some or all of the following, please apply:

AWS
Atlassian stack (Jira Service Management, Jira Software, Bitbucket, Confluence)
Cloudwatch
Docker
Tomcat
NGINX
CloudFront
Terraform
Cloudformation
Shell/Bash scripting
Java
RDMBS
Networking
Knowledge of encryption protocols

Why work at Satago:

You will be joining an awesome, welcoming, and vibrant environment.
Play a significant role in the development of our company, have your voice heard and realise your professional and personal growth.
Work with exceptional, diverse, innovative people who want to make a difference.
No task is beneath or above us. We love to wear many hats and figure things out. This applies even to our CEO!

We have also other benefits that will keep you happy:

Participation in discretionary bonus pool
26 days holiday + extra day off for your birthday
Gym and Medical membership
SatagoSelfie: Extra holiday for one Friday afternoon per month – and yes that adds up to six extra days per year!!!
Dedicated budget for continuous Training & Development on a personal and team level.

Be you!

Satago is proud to be an equal opportunity workplace. We celebrate difference, support it, and thrive on a diverse team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more inclusive we are, the better we are, and our work will be.

If you have a disability or special need that requires accommodation at any point through the interview process, please do not hesitate to let us know.

We’d love to hear from you!

careers@satago.com

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