We’re Sandbox, a mutual insurance company built on the principles of creating, learning, growing, and having fun doing it. We’ve been around for over a century now, with a focus on one thing:

Delightfully Simple Insurance.

Sandbox is inclusive, engaging, and growing incredibly fast, so working with us is actually exciting! If you’re ready to take ownership, solve complex problems, and make a real impact, join the Sandbox team!

We are looking to fill a Claims Adjuster position based in Alberta. As our Claims Adjuster, you’ll be responsible for investigating, negotiating, and settling a wide variety of claims including personal, auto, farm, commercial, liability, and injury. Working within an assigned territory, you’ll play a critical role in delivering fair, timely, and thoughtful outcomes for our members, especially when they need us most.

WHY YOU’LL WANT TO BUILD WITH US

Well, because Sandbox really is a sandbox — a giant playground for grown-ups who want to laugh, be creative, work dynamically, and take on new opportunities.

On top of our incredible culture and amazing people, we also offer a bunch of awesome perks, like:

Payday Perks: Competitive annual salary
Level Up: Ongoing professional development, including support for CIP courses
Health & Wellness: Comprehensive benefits for you and your family
Vacation Goals: Annual paid vacation time
Best of Both Worlds: A flexible/hybrid work program, where applicable
Bonus Days: Earned Day Off (EDO) every three weeks — that’s like 17 extra days off a year!
Parking: Free electrified parking at head office
Community Care: Two paid volunteer days each year
Ride into the Sunset: DC pension plan with 6% employer match

DIVE IN AND MAKE A SPLASH EVERY DAY BY:

Investigating claims, establishing reserves, and negotiating fair and equitable settlements
Interpreting and clearly communicating policy coverage to insureds, claimants, and legal representatives
Reporting complex or high-value claims to senior claims leadership
Preparing detailed reports, assessments, and documentation throughout the claims process
Representing Sandbox at industry and community events while maintaining strong relationships
Inspecting risks to support underwriting insights and loss prevention efforts
Traveling within your assigned territory to conduct on-site investigations
Supporting continuous improvement and taking on additional responsibilities as needed

WHAT YOU BRING TO SANDBOX:

Experience: Minimum of 5 years in the insurance industry, ideally in claims adjusting
Education & Credentials: Progress toward or completion of CIP designation (or willingness to pursue)
Communication Skills: Strong verbal and written communication with excellent interpersonal abilities
Negotiation Skills: Confident in interviewing, conflict resolution, and reaching fair outcomes
Analytical Thinking: Ability to interpret policy wordings and make sound, timely decisions
Resilience: Comfortable handling sensitive, complex, and sometimes high-stress situations
Independence: Self-driven with the ability to manage a dynamic workload and shifting priorities
Technical Skills: Proficient with standard office technology and reporting tools
Mobility: Valid driver’s license and willingness to travel regularly, including occasional overnight stays

WHAT THE ROLE DEMANDS

This role is hands-on and dynamic. You’ll regularly travel to investigate claims, sometimes in challenging environments such as damaged structures, adverse weather, or hazardous conditions. The work requires focus, adaptability, and a willingness to step into complex real-world situations to get the job done right.

COME OUT TO PLAY

Serious about fun? So are we. Apply now and make a meaningful impact when it matters most.

We thank all interested candidates; however, only those considered for an interview will be contacted.

Sandbox Mutual Insurance remote jobs

Claims Adjuster - Remote AB