Head of Retail & Stock

Location: Remote (UK-based) with regular travel to salons nationwide

Contract: Permanent, Full-Time (45 hours per week, Monday–Friday)

Salary: £55k - £70k + travel expenses + performance bonus

About the Role

At RUSH Hair, we are looking for a commercially driven and hands-on Head of Retail & Stock to elevate our in-salon retail performance across the UK.

This is a high-impact role focused on driving retail growth, improving operational processes, and creating best-in-class visual merchandising standards across a diverse salon estate. You will work cross-functionally with salon teams, senior leadership, and key brand partners to maximise revenue and customer experience.

Key Responsibilities

1. Stock Control & Operational Processes

Design and implement scalable stock control processes across the business

Ensure consistent stock management, ordering, and reporting across all locations
Drive compliance and accountability at salon level
Reduce waste, shrinkage, and missed sales opportunities due to stock issues

2. Retail Growth & Commercial Performance

Identify and implement initiatives to increase retail sales per client
Analyse performance data to spot opportunities and underperformance
Work closely with salon managers to drive retail KPIs and accountability
Introduce campaigns, incentives, and training to improve product sell-through

3. Visual Merchandising & In-Salon Experience

Develop and implement visual merchandising standards across all salons
Adapt merchandising strategies to suit varying salon layouts and customer demographics
Ensure retail displays are premium, consistent, and commercially effective
Conduct regular salon visits to audit standards and provide hands-on support

4. Brand Partnerships & Commercial Collaborations

Lead relationships with key partners such as L'Oréal
Identify and launch innovative partnership opportunities to drive incremental revenue
Manage activations, promotions, and joint campaigns
Act as the internal lead for retail partner-related initiatives

About You

We’re looking for someone who thrives in a fast-paced, multi-site environment and can bring structure, energy, and commercial thinking to the role.

Essential Skills & Experience

Proven experience in a similar retail, merchandising, or stock operations role
Strong commercial mindset with a track record of driving revenue growth
Experience building processes and systems from scratch
Excellent organisational skills with the ability to prioritise effectively
Confident communicator able to influence at all levels, from salon teams to senior leadership
Self-starter with a proactive, solutions-focused approach

Why Join RUSH?

Opportunity to shape and own retail performance across a national salon brand
High level of autonomy and visibility within the business
Blend of strategic influence and hands-on execution
Work with leading global brands and innovative partnerships

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