BDC Representative

Business Development Center

Performance Kia – Moosic, PA

Performance Kia is a high-volume, customer-focused dealership committed to delivering a professional and efficient buying experience. As part of a growing automotive group, we pride ourselves on strong leadership, consistent traffic, and a team-oriented environment.

We are currently seeking a motivated BDC Representative who is a strong communicator, a team player, and looking to grow within a fast-paced dealership environment.

Responsibilities

Respond to incoming internet leads, phone calls, and text inquiries
Schedule and confirm sales appointments
Conduct outbound follow-up with prospective customers
Maintain accurate customer records in the CRM
Communicate effectively with the sales team to ensure a smooth customer experience
Meet daily and monthly activity and appointment goals

Qualifications

Previous customer service, call center, or automotive experience preferred
Strong communication and organizational skills
Ability to handle a high volume of calls and follow-ups
Professional demeanor and strong work ethic
Team-oriented mindset
Basic computer skills and familiarity with CRM systems

Compensation

Competitive pay based on experience

Schedule

Full-time position
Includes weekdays and Saturdays
One weekday off
Sundays off

Equal Opportunity Employer:

Rosado Group Dealerships provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rosado Group Dealerships complies with applicable state and local laws governing nondiscrimination in employment at every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rosado Group Dealerships expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rosado Group Dealerships’ employees to perform their job duties may result in disciplinary action up to and including discharge.

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