ResourceGlobal is seeking a dedicated and motivated Debt Collector to join our dynamic team in a fully remote capacity. In this role, you will be responsible for managing accounts receivable efforts through effective debt collection practices, ensuring that outstanding payments are secured while maintaining positive relationships with clients. You will play a crucial role in our financial health by employing various collection strategies, conducting follow-ups, and negotiating payment plans tailored to individual situations. Your ability to communicate clearly and empathetically will help facilitate a successful resolution for both the client and our organization. Working remotely allows you flexibility while being part of a team that values integrity, excellence, and collaboration. At ResourceGlobal, we aim to not only meet our financial targets but also support our clients through challenging times. If you have a passion for customer service, a knack for problem-solving, and a strong commitment to meeting goals, we encourage you to apply. Join us in making a difference for our clients and contributing to the overall success of ResourceGlobal as a respected leader in the industry.

Responsibilities

Manage and maintain a portfolio of delinquent accounts
Initiate contact with clients through phone calls, emails, and follow-up correspondence
Negotiate payment arrangements and settle outstanding debts effectively
Document all interactions in accordance with company policy and compliance regulations
Build and maintain positive relationships with clients to foster trust and cooperation
Analyze financial status and client circumstances to develop tailored repayment plans
Collaborate with team members to improve collection strategies and processes

Proven experience as a debt collector or in a similar role
Strong verbal and written communication skills
Ability to negotiate and influence clients effectively
Familiarity with debt collection laws and regulations
Excellent organizational skills and attention to detail
Proficiency in using collection software and Microsoft Office Suite
Ability to work independently while being part of a remote team environment

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Work From Home

ResourceGlobal remote jobs

Debt Collector - REMOTE