At Qu you will:

Lead and scale our revenue operations. This role will be responsible for overseeing revenue recognition, billing operations, and collections processes, ensuring compliance with ASC 606, and driving operational excellence across a growing SaaS and payments business.

This leader will manage an offshore billing and collection team and also partner cross-functionally with Finance, Sales, Legal, Product, and Operations while managing both domestic and offshore teams.

What we're looking for:

Revenue Accounting & ASC 606

Lead the implementation and ongoing application of ASC 606 for SaaS and payment-related revenue streams
Ensure accurate revenue recognition across subscription, usage-based, and transaction-based models
Develop and maintain revenue recognition policies, procedures, and technical accounting memos
Partner with auditors to support annual audits
Evaluate complex contracts and ensure proper accounting treatment

Billing Operations

Oversee end-to-end billing processes including invoicing, usage tracking, and customer billing accuracy through multiple billing platforms
Drive automation and scalability of billing systems and workflows
Collaborate with FP&A to align billing logic with pricing models
Ensure timely and accurate invoice generation and delivery

Collections & Cash Application

Lead collections strategy to optimize cash flow and reduce DSO
Manage customer escalations related to billing disputes and collections
Oversee cash application processes and reconciliation
Establish KPIs and reporting for collections performance

Payments & Revenue Operations

Oversee accounting for payment processing revenue, fees, and settlements
Ensure proper reconciliation between payment processors, banks, and internal systems
Manage risks related to chargebacks, refunds, and fraud-related adjustments

Team Leadership & Offshore Management

Build, mentor, and lead a high-performing revenue accounting, billing, and collections team
Manage and coordinate offshore teams to ensure efficiency, quality, and alignment with US operations
Establish clear processes, SLAs, and performance metrics
Foster a culture of accountability, continuous improvement, and collaboration

Systems & Process Improvement

Work through Salesforce, Ordway, NetSuite and Zentact on billing and revenue automation
Lead system improvement and upgrades related to revenue and billing
Drive process standardization and documentation
Leverage automation and analytics to improve efficiency and accuracy

Cross-Functional Collaboration

Partner with Sales Ops on understanding deal structure and pricing implications
Work with Legal on contract terms affecting revenue recognition
Collaborate with FP&A on forecasting and revenue analytics

Qualifications

Bachelor’s degree in Accounting or Finance; CPA strongly preferred
10+ years of progressive accounting experience, with at least 5 years in a leadership role
Deep expertise in ASC 606, specifically in SaaS and payment processing environments
Strong understanding of subscription, usage-based, and transaction-based revenue models
Experience managing billing and collections functions at scale
Proven experience managing offshore teams
Strong analytical, problem-solving, and communication skills
Experience with ERP systems (e.g., NetSuite, Oracle, SAP) and billing platforms

Preferred Qualifications

Experience in high-growth SaaS or fintech companies
Familiarity with payment processors (e.g., Stripe, Adyen, Worldpay)
Experience with automation tools and revenue recognition software (e.g., Ordway, Zuora, RevPro).

Qu is a leading provider of cloud-based, enterprise restaurant technology solutions. We power digital ordering, point-of-sale, and integrated payment systems for some of the most innovative brands in the industry.

At Qu you’ll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down to earth, trail blazin’ folks who value innovation.

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