About the Role

We’re looking for a technically skilled and motivated individual to join our team. You’ll work on client implementations ranging from structured IT projects to helpdesk tickets, reporting to Milford, CT for in-office work, clients in the area for on-site client support, and some remote work.

What You'll Do

· Execute technical implementations, migrations, and upgrades for client environments

· Complete scoped project tasks such as server deployments, firewall replacements, cloud migrations, and network upgrades

· Participate in new technology rollouts and infrastructure changes

· Support and implement technologies including:

o Microsoft 365, Azure, Windows Server

o Virtualization platforms (VMware, Hyper-V)

o Network infrastructure (LAN/WAN, switches, firewalls, wireless systems)

o SonicWall, Meraki, Unifi, Ruckus

· Communicate progress, blockers, and changes clearly with internal stakeholders and client contacts

· Document technical work and client environments using IT Glue

· Use Halo PSA for task management and time entry

· Use Ninja RMM for endpoint visibility and remote access

· Perform onsite work as needed to complete implementation tasks

· Be flexible with hours — some after-hours work may be required for cutovers or client scheduling

You’re a Good Fit If You:

· Enjoy solving problems and learning new technologies

· Can work independently but thrive in a team environment

· Communicate clearly with both technical teams and end users

· Are detail-oriented and committed to documentation

· Are flexible and dedicated — willing to work after hours when needed to get the job done

Position Details

· Job Type: Full-time

· Location: Milford or Bridgeport Connecticut for onsite work. | Remote

· Schedule: 8-hour shifts, Monday to Friday, with occasional after-hours work as needed

Job Type: Full-time

Ideal Background

· Strong foundational knowledge of Microsoft and networking technologies

· Interest in long-term technical growth

· Strong documentation and communication skills

Certifications that help you stand out (but are not required):

· Microsoft (AZ-104, AZ-800, MD-102, SC-300)

· Cisco CCNA or equivalent

· SonicWall SNSP or Fortinet NSE 5

· VMware VCP

· Google Workspace Administrator

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

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