Peaceful Paws Memorial Services is currently seeking a reliable and enthusiastic Appointment Setter to join our team. As an Appointment Setter, you will play a vital role in ensuring smooth and efficient scheduling of appointments for our funeral services.

In this role, you will be responsible for contacting potential clients, explaining our services, and scheduling appointments based on their needs and preferences. You will be the first point of contact for clients and must maintain a professional and empathetic demeanor at all times. Your strong communication and organizational skills will be essential in effectively coordinating with funeral directors and ensuring that all appointments are properly scheduled and documented.

Responsibilities

Make outbound calls to potential clients to schedule appointments
Explain our funeral services and answer any questions or concerns
Maintain accurate and up-to-date records of all appointments
Coordinate with funeral directors to ensure availability for appointments
Follow up with clients to confirm and remind them of their scheduled appointments
Provide exceptional customer service and represent the company in a professional manner
Handle any scheduling conflicts or changes to appointments in a timely manner

Previous experience in a customer service or telemarketing role preferred
Excellent phone etiquette and communication skills
Strong organizational skills and attention to detail
Ability to multitask and manage time effectively
Empathetic and compassionate with a professional demeanor
Proficient in using computer systems and software
Ability to work independently and as part of a team
Flexible schedule and able to work evenings and weekends as needed

Peaceful Paws Memorial Services remote jobs

Appointment Setter