Paper Giant usesdesign and technology to help organisations understand, imagine and change.

We’re most known for our experience in strategic design, product strategy, co-design and design research. We strive to create positive impact through work that considers the perspectives and lived experience of the people our projects effect.

In the past year, we've worked on diverse projects including: delivering a design system for one of Australia's most progressive financial institutions, co-designing better outcomes to support people leaving prison and facilitating conversations on a national strategy on energy performance.

We are a fully remote team primarily based in Melbourne, and we offer flexible desk arrangements for those that require it. We welcome people from diverse backgrounds and life experiences, and are an equal opportunity employer. If you're not sure you meet all the criteria, we absolutely encourage you to apply.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

Who we are looking for...

As a Product Designer at Paper Giant, you will apply your design expertise to a diverse range of client problems. You will be a hands-on maker and work collaboratively with project team members to deliver high-quality work for clients in the government, not-for-profit, and private sectors. You’ll scope and define design approaches, prototype and design digital interfaces, and create pathways for change through effective design and storytelling.

You have in-depth knowledge and experience in visual and communication design in diverse contexts and mediums. Knowledge and experience in applying human-centred design methodologies to achieve design outcomes is essential.

What you will do:

Show impact through design practice

Tackle design problems that range from well-defined to ambiguous
Solve client problems by applying a variety of design and creative approaches
Use conceptual thinking to respond to user and client needs
Use sketching, wireframing and prototyping to communicate and test possible futures for products, services, and physical/digital touchpoints
Use design research to test ideas and inform design decisions and rationale
Support the design and facilitation of online and in-person workshops
Use customer journeys, service blueprints and experience maps as a way to uncover challenges and opportunities
Collaborate on qualitative research (interviewing and sense-making) and turn insights into actionable plans for the client
Document your work in design systems and brand guidelines.

Deliver client projects to a high standard

You understand how to communicate research findings, strategic foresight and conceptual ideas.
You can create detailed designs and communicate the design rationale both verbally and visually to drive change within an organisation
You are comfortable with your personal design process and are able to communicate it to others
You are willing and open to try new processes, tools, ways of working and methods of production
You can identify when you are uncertain or require help

Manage client relationships

You are comfortable speaking directly to clients/stakeholders
You can deliver an excellent presentation
You can tell a story in a convincing and compelling way

Demonstrate ethics, purpose and care

You are a kind, generous and respectful individual
Your personality is a reflection of your personal practice
You can understand or engage in ethical conversations about your work
You have a strong desire to contribute to the studio practice and culture

Essential skills and experience

At least 2 years of experience working in a product design, UX/UI, communications design, graphic design or human-centred design role;
Excellent skills with Figma, Adobe Suite, and other no-code prototyping services;
Experience using and creating design systems and brand guidelines;
You can show at least one project where you designed and conducted qualitative research with the users of a product, service or policy;
You can tailor outputs and design communication to meet client needs;
You are willing to travel to conduct research if required;
You will help us to design and build a positive, collaborative, inclusive studio culture;
Fluent in written and spoken English; and
Full and current working rights for Australia.

Your application

Please supply a resume and answer the following questions:

Why do you want to work at Paper Giant?
What’s the design achievement you’re most proud of in the past two years?
What do you think makes an effective product designer when working in a team?

Flexible, part-time and remote working arrangements will be considered.

Remuneration

The salary range for this role is between $80,000 - $100,000 plus superannuation, depending on your experience.

What’s it like to work at Paper Giant?

Working at Paper Giant means working as part of a passionate and supportive team of design and research practitioners.

We work together on projects and the company, and our culture is one of generosity, sharing, inventiveness and openness.

We offer flexible work hours, a generous professional development allowance, and support volunteering and learning opportunities for all our staff.

We work on diverse, complex, interesting and challenging projects, and are passionate about using design to solve complex problems at all scales.

We welcome people from diverse backgrounds and life experiences, and are an equal opportunity employer.

All qualified applicants will receive consideration without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Please note that applications for this role close Friday 29th November, 2024.

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