We are seeking a highly organized and motivatedProject & Client Coordinator to join our dynamic team. In this role, you will play a crucial part in ensuring smooth project execution and client satisfaction. You will be responsible for a wide range of tasks, including project coordination, client communication, administrative support, and basic marketing activities.

The ideal candidate should be familiar with and competent in:

Email & Phone Call Correspondence – Responding professionally to client inquiries, following up on leads, and maintaining customer relationships.
Customer Relationship Management (CRM) Software – Experience with CRM tools (e.g., Jobber, HubSpot, Salesforce, or similar) to manage client interactions and maintain organized records.
Scheduling & Project Coordination – Organizing appointments, estimates, and painting projects while ensuring efficient crew allocation.
Creative & Marketing Assistance – Ability to assist with light graphic design (Canva, Adobe Express) and content creation for social media or email marketing.
Resourcefulness & Problem-Solving – Ability to find online resources and tools to improve workflow efficiency, track industry trends, and enhance customer experience.

Experience working in:

Painting, construction, or contracting-related fields (e.g., residential/commercial painting, carpentry, remodeling).
Service-based industries like landscaping, roofing, HVAC, plumbing, or electrical work.
Real estate agent assistant or property management experience (bonus: familiarity with home improvement and renovations).
Having experience in these industries will help the assistant understand project workflows, customer expectations, and industry-specific challenges.

Essential Skills & Qualities:

Strong Written & Verbal Communication – Can compose professional emails, scripts for phone calls, and concise project notes.
Reading & Writing Comprehension – Can interpret job scopes, contracts, invoices, and client requests with attention to detail.
Fluent in English – Both written and spoken, with a strong, professional phone presence.
Tech-Savvy & Fast Learner – Familiar with online tools (Google Suite, Slack, ClickUp) and willing to learn new systems.
Organized & Detail-Oriented – Can manage multiple tasks, track follow-ups, and ensure no details slip through the cracks.
Customer-Focused & Friendly – Approachable and capable of building strong relationships with clients and team members.
Proactive & Solutions-Oriented – Able to anticipate challenges and solve problems before they escalate.

Bonus Skills (not required, but a plus):

Basic Graphic Design – Experience with Canva, Adobe Express, or other design tools to help with simple marketing materials.
Social Media Management – Experience posting updates, responding to comments/messages, and managing online reputation.
Basic Bookkeeping – Familiarity with invoicing, expense tracking, or QuickBooks.
Sales Support Experience – Can follow up with leads, assist in nurturing prospects, and help schedule estimates.

How This Role Will Support Our Business:

This Assistant will help streamline administrative and customer service tasks, ensuring a seamless experience for our clients and crew. The goal is to free up leadership time so we can focus on scaling the business and delivering high-quality painting services.

Ideal Personality Traits for Success in This Role:

Takes initiative – Doesn’t wait to be told what to do.
Excellent communicator – Clear, concise, and professional in emails and phone calls.
Highly organized – Can juggle multiple tasks while keeping things structured.
Positive & team-oriented – Works well with different personalities and keeps a friendly, helpful attitude.

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Project & Client Coordinator with Administrative and Marketing Experience