🚀We are on a mission to enable anyone living abroad provide quality care for their loved ones back home, just like they would if they were there

Nila is dedicated to transforming eldercare for families worldwide, with a primary focus on offering comprehensive, compassionate, and reliable services for the diaspora living in the US/UK. Our innovative approach is centred around personalised care that provides peace of mind for families, knowing that their loved ones are safe, healthy, and thriving.

Nila is a London, UK based company with the team distributed between London, North America and India.

Join us on our journey to redefine eldercare and make a positive impact on the lives of families around the globe.

Hear from one of our customers about the impact we had on their family

📍 NY / Toronto | 💰 Competitive + equity

🧑‍💻 Growth at Nila

We're building Nila to help families across the world care for their loved ones back home. We’ve seen strong inbound interest from the diaspora and now we need sharp closers to turn that demand into growth.

As our second Growth hires at Nila, your job is simple:convert high-intent leads into paying customers with speed, empathy, and trust. You’ll speak directly to families who need our service, understand their needs, and guide them through the decision, whether via WhatsApp, email, or a call.

This is a high-impact, high-ownership role. You’ll work closely with the founding team to refine sales scripts, test conversion flows, and help us hit our revenue targets. You’ll also play a key role in shaping our voice, systems, and culture around customer growth.

If you love closing, care deeply about people, and want to build something meaningful from the ground up, this is for you.

🛠️ What You’ll Do

Own the sales funnel end to end: qualify, pitch, close, and hand off
Jump on inbound leads within minutes on WhatsApp, email, or calls
Hit aggressive monthly sales targets with consistency
Write and refine winning sales scripts, follow-ups, and nurture flows
Obsess over conversion metrics and constantly improve performance
Work with Growth to test creative GTM ideas (events, groups, DMs, etc.)
Build trusted relationships with South Asian diaspora families
Form partnerships with NRI groups & companies to promote Nila

🔍What We’re Looking For

You’re atop 10% closer in your current or past role (ideally B2C)
You thrive in fast-paced environments and love chasing targets
You’re emotionally intelligent, selling care means building trust
You’re a crisp communicator across voice, video, and WhatsApp
You’re comfortable selling to South Asian families (NRI/OCI/PIOs)
You’re hungry for ownership, growth, and building from 0→1
(Bonus) Fluency in Hindi, Tamil, Telugu, or other indian language
(Bonus) Experience in healthcare, fintech, edtech, or trust-based sales
(Bonus) Worked in a startup or built something from scratch
(Bonus) You’ve cared for aging parents or relatives and get the mission

🎁 What We Offer

A meaningful role in a mission-led startup
Competitive salary with equity options
Uncapped commission (seriously)
Equity and career growth as we scale
A small team that moves fast, supports each other, and celebrates wins
Opportunity to shape the technology and culture of a mission-driven startup.
Flexible working environment.
Collaborative, supportive team culture
Chance to make a tangible social impact on diaspora families worldwide.

🧪The Interview Process:

Our interview process involves three main stages:

Screening Call
Live Sales Simulation
Final Interview with CEO

Nila remote jobs

Senior Customer Success Executive - Night Operations

Senior Customer Success Executive - Night Operations

Growth Associate

Sales & Partnerships