SUMMARY:

The Product Delivery Coordinator is responsible for supporting a Product Delivery Manager in all aspects of the deployment of the Zoom & Polycom Phone product to a Financial Institution Retail Branches nationwide. The role is largely administrative, involving the tracking of project deliverables including the status of the deliverables, manipulating spreadsheets, uploading spreadsheets, performing quality-assurance (data integrity checks) against data sets, and providing metrics and reporting. The Product Delivery Coordinator will be provided work instruction by the Financial Institutions Product Delivery Manager.

PRIMARY DUTIES:

Track project deliverables related to the implementation of Zoom phone at each branch
Update the status of deliverables in a centralized repository
Manipulate spreadsheets, including those used as data input for Zoom implementations
Uploading spreadsheets and submit webforms into a centralized repository
Participate in various project meetings and as necessary, assist Product Delivery Manager by recording meeting minutes
Quality-assure data sets to ensure accuracy / data integrity
Providing routine metrics and reporting on Zoom

COMPETENCIES:

Strong focus on accuracy and attention to detail
Strong knowledge of MS Office suite (must have strong Excel and PowerPoint skills).
Excellent communication skills (verbal and written)
Proficient time management skills; sense of urgency
Proficient with Monday.com
Ability to track a project through its lifecycle to successful deployment
Ability to work in a fast paced environment and industry that is continually changing
Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates

REQUIRED EDUCATION & EXPERIENCE:

2-4 years’ experience as a technology Project Coordinator
8-10 years’ experience using PC in business environment including MS Office
Proficient in Monday.com

PREFERRED EDUCATION & EXPERIENCE:

Exposure to technology in the financial industry is a plus

QUALIFICATIONS:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Below is the pay range of this position for considered candidates based on qualifications and experience.

Pay Range

$26—$31.25 USD

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Product Delivery Coordinator - Remote