About the Role

We are seeking a Lead QA Engineer to join our growing team. The ideal candidate is an experienced QA professional withstrong hands-on testing expertise in product development, and leadership skills. You will collaborate closely with developers, product owners, and users to ensure a seamless product experience through continuous testing, improvement, and innovation. Open to Malaysian citizens and PR holders only.

Key Responsibilities

* Lead and manage QA operations for assigned projects, ensuring high-quality deliverables.

* Act as the main point of contact between the QA team, partners, and clients.

* Identify suitable QA processes, techniques, and test coverage for each project.

* Design, plan, and prioritize test strategies and test cases based on requirements.

* Oversee test execution, defect reporting, and quality assessments.

* Drive process improvements and the adoption of best practices across the QA team.

* Mentor and guide QA and Junior QA Engineers in executing test activities.

* Troubleshoot and resolve project issues to minimize delivery delays.

* Provide constructive feedback to enhance team efficiency and product quality.

* Maintain effective communication with all stakeholders.

* Bachelor’s degree or equivalent experience.

* Minimum *6 years of experience* in software testing, including:

* Leading a QA team of at least 3 members.

* Performing functional, regression, sanity/smoke, and system testing.

* Developing test strategies, plans, and test cases.

* Managing defect tracking and test management tools.

* Strong testing experience in product development.

* Excellent *spoken and written English*.

* Familiar with *epics and user stories* in Agile environments.

* Demonstrated ability to *contribute ideas* and continuous improvements — not limited to testing outcomes.

* Ability to work effectively in a *multi-tasking, fast-paced environment*.

* Strong analytical, decision-making, and interpersonal skills.

* Possess recognized testing certifications (CTFL / CPRE / CTAL / TMMi Professional).

* Familiarity with *Agile, DevOps, and CI/CD* methodologies is an advantage.

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