INTERNAL SALES REPRESENTATIVE (SOFTWARE)

Department : Sales

Reports to : Director of Sales

Division : Nationwide

Location : Remote

Classification : Salary/Exempt

Milsoft Utility Solutions is a trusted leader in providing powerful software solutions for electric utilities. Our mission is to empower utility providers through advanced technology, exemplary service, and long-term partnerships. We are currently seeking a dynamic and self-motivatedInternal Sales Representative to join our growing team.

JOB SUMMARY

As an Internal Sales Representative, you will be responsible for developing new business opportunities, maintaining and expanding current client relationships, and increasing product sales across the Milsoft Customer Base. You will serve as a key point of contact between Milsoft and our customers, acting as a trusted advisor and ensuring the highest levels of satisfaction and engagement.

ESSENTIAL FUNCTIONS

Generate and qualify new business leads within the Milsoft Customer Base
Directly support the Regional Account Managers (RAMs) by generating quotes, scheduling meetings, and performing other assigned tasks
Maintain and grow relationships with customers to improve customer service by following up on support cases and identifying any training needs
Promote Milsoft’s suite of software solutions and services to prospective and current clients
Develop and execute regional sales strategies to meet and exceed performance targets
Represent Milsoft at industry tradeshows, training sessions, and customer meetings
Collaborate with internal teams (Marketing, Support, Development) to deliver excellent customer experiences
Maintain accurate and timely records of client interactions, opportunities, and sales activities
Maintain regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.
Uphold, safeguard, and promote Milsoft’s values and philosophy, especially regarding ethics, integrity, and corporate responsibility.
Any other duties that may be necessary or assigned from time to time. Such duties do not normally change the level of the job.

QUALIFICATIONS

Proven experience in sales, account management, or customer relations
Strong interpersonal, presentation, and communication skills
Ability to work independently in a remote environment
The ability to travel as needed
Proficiency with CRM systems, Microsoft Office Suite, and Google Office Suite.

Preferred:

Experience in the utility industry or with enterprise software solutions
Bachelor’s degree in Business, Marketing, or a related field

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