About the Role

This position is responsible for supporting and advancing Midwest Dairy’s core cloud and business systems, including Microsoft 365 and CRM platforms. The role focuses on ensuring system stability, improving performance, and driving continuous improvement across collaboration and business tools.

As the Cloud & Business Applications Administrator, you will work across teams to streamline workflows, strengthen data quality, and enhance how staff use technology in their day-to-day work. You will play a key role in optimizing systems, implementing automation, and guiding projects that improve efficiency and collaboration across the organization.

This is an ideal role for someone who enjoys blending technical expertise with problem-solving and cross-functional partnership in a collaborative, mission-driven environment.

About Us

We know our people are what make our work meaningful. When you join Midwest Dairy, you’re part of a team that is passionate about supporting dairy farmers and building trust in dairy products across our region.

We work collaboratively, think creatively, and value continuous improvement. Whether it’s through partnerships, programs, or internal innovation, our goal is to make a lasting impact—and we’re looking for people who want to be part of that.

What You’ll Do

Lead and Optimize Business Applications

Administer and enhance CRM platforms, including Microsoft Dynamics
Configure workflows, automation, permissions, and reporting to support business needs
Partner with internal teams to improve data quality and system adoption
Support integrations across CRM, Microsoft 365, and other platforms

Manage Microsoft 365 Collaboration Tools

Oversee SharePoint, Teams, OneDrive, and Exchange environments
Design and maintain SharePoint architecture, governance, and permissions
Manage Teams lifecycle and collaboration structures
Build dashboards and reporting tools using Power BI
Implement automation using Power Automate and Power Platform tools

Drive Automation and Process Improvement

Identify opportunities to streamline workflows and reduce manual processes
Develop automation solutions to improve efficiency
Utilize tools like PowerShell for reporting and administration
Document systems, processes, and configurations clearly

Support Infrastructure and Technical Initiatives

Partner on identity and device management (Entra ID, Intune)
Support security practices such as MFA and conditional access
Serve as a resource for complex system or help desk issues
Lead or support IT projects, working with internal teams and external vendors

What You Bring

Experience administering Microsoft 365 environments (SharePoint, Teams, Exchange, OneDrive)
Experience with CRM or business applications such as Microsoft Dynamics
Strong understanding of workflows, automation, and system integrations
Experience with Power Platform tools (Power Automate, Power Apps, Power BI)
Ability to analyze problems, identify solutions, and implement improvements
Strong organizational, communication, and collaboration skills
Ability to translate technical concepts into clear, business-friendly language
A proactive, solutions-oriented mindset with a focus on continuous improvement

Qualifications

Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
5+ years of experience with Microsoft 365, cloud platforms, or business applications
3+ years working with Power Platform or similar automation tools
3+ years administering CRM or enterprise systems
Experience with integrations, APIs, or SaaS platforms
Experience leading projects and working with cross-functional teams or vendors
Microsoft certifications or cloud/security experience preferred

Additional Details

Hybrid role: Minimum two days per week in our Minnesota office
Occasional travel (approximately 5%)
Flexibility to support key system updates outside of standard hours as needed

Equal Employment Opportunity

Midwest Dairy is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable laws.We encourage candidates of all backgrounds and experiences to apply.

Applicants must be legally authorized to work in the United States at the time of application. Midwest Dairy is unable to sponsor employment visas now or in the future.

Midwest Dairy remote jobs

Microsoft 365 and Business Applications Administrator