ROLE SUMMARY

ABOUT THE COMPANY

METEOR connects high-quality professionals in Guatemala with companies in the United States and Canada that are looking to grow their teams with dependable, long-term remote talent. We help candidates find meaningful international job opportunities that offer stability, growth, and professional development.

We recruit standout individuals—the most driven, detail-oriented, and adaptable professionals in the country—and connect them with companies where they can thrive. Once selected, candidates are hired through a legal entity in Guatemala. This ensures every team member receives full legal benefits, including social security, medical coverage, paid time off, and bonuses. Whenever possible, we also aim to offer compensation above local market averages and provide employment that is formal, fair, and sustainable.

ABOUT THE TALENT POOL

Traditionally, we used to hire people based on individual campaigns. But we’ve since decided to change our approach in order to increase the number of opportunities available for professionals.

Instead of hiring for a single role at a time, METEOR is building a Virtual Assistant (VA) and Executive Assistant (EA) Talent Pool—a group of vetted professionals who are ready to be matched with companies based on their skills, preferences, and availability.

Once you apply, you’ll go through a clear evaluation process, including an English proficiency test, a psychometric evaluation, and general skills assessments that reflect the type of work our clients typically delegate to VAs and EAs. After an interview with our team, successful applicants will be added to the talent pool.

Your profile will include everything we need to know to match you effectively: your strengths, skills, task preferences, industry experience, schedule availability, salary expectations, and more. When new client requests come in, we’ll filter the talent pool to find the best candidates based on those specific requirements.

Being part of the talent pool doesn’t mean an automatic assignment. Additional steps—like an interview or follow-up exercise—may still apply. But because most of the process has already been completed, you’ll be closer to placement and better positioned for upcoming roles.

ABOUT THE ROLE

Virtual Assistants (VAs) andExecutive Assistants (EAs)help business owners and teams buy back their time by taking ownership of essential tasks that allow the business to operate and grow more efficiently.

While the terms are sometimes used interchangeably, the key difference is that Executive Assistants work directly with CEOs or senior leaders in a more strategic, high-trust capacity, whereas Virtual Assistants tend to support broader teams with less direct involvement in executive-level decision-making. In either role your contributions can help teams become more productive, more focused, and better organized.

This is a versatile, high-impact role. You might work directly with a founder, support an operations team, manage internal systems, assist in content or marketing, or take on a mix of functions depending on the client's needs. What matters most is your ability to communicate clearly, stay organized, and follow through on what you commit to.

By joining this talent pool, you’ll gain access to long-term opportunities where you can grow professionally while making meaningful contributions to fast-moving, global teams.

This position is perfect for someone who:

✅ Always brings structure, organization, and clarity to any project or system

✅ Enjoys learning new tools and technologies (like AI) to make work more efficient

✅ Feels confident asking questions and speaking up when something’s unclear

✅ Works well without micromanagement, anticipates problems, and takes initiative daily

✅ Is excited to learn how different businesses work and how they can contribute

✅ Uses both critical thinking and proactiveness to solve problems and make decisions

ROLE RESPONSIBILITIES

Virtual Assistants and Executive Assistants in the METEOR Talent Pool are matched to companies based on their skills and interests. Below are the key categories where companies frequently request support. You are not expected to have experience in all areas—we use this structure to learn where you’re strongest.

ADMINISTRATIVE SUPPORT

Administrative support is the foundation of most VA and EA roles. As an administrative assistant, you help organize the details that make teams more efficient—from managing calendars and inboxes to preparing documents and coordinating logistics. This type of support keeps things on track, reduces errors, and saves valuable time. Tasks in this category may include:

Manage inboxes and respond to routine emails
Coordinate meetings, appointments, and reminders
Format, proofread, and organize internal documents
Prepare reports, spreadsheets, and slide decks
Book travel and create itineraries
Organize files in shared drives or document management systems
Track tasks and set up reminders for key deadlines
Maintain and update CRM systems or contact databases

CUSTOMER SUPPORT

Customer support VAs and EAs are often the first line of communication with clients, customers, or users. Your role is to ensure that every interaction is clear, respectful, and helpful. You’ll be supporting customer satisfaction and loyalty by managing expectations, solving issues, and keeping conversations organized. Tasks in this category may include:

Respond to support inquiries via email, chat, phone, or ticketing systems
Troubleshoot basic service issues and escalate as needed
Manage subscription updates, renewals, or cancellations
Track customer feedback and organize it for internal review
Update and maintain FAQ or help center documentation
Follow up with customers post-resolution
Support onboarding for new users or clients
Log interactions in CRMs or helpdesk tools

SOCIAL MEDIA MANAGEMENT

Social media assistants help businesses maintain a consistent and engaging online presence. You’ll support the creation and schedule content, monitor interactions, and support community engagement. This work is key in growing brand visibility and maintaining an authentic digital voice. Tasks in this category may include:

Draft social media captions and schedule posts
Support the design of visuals using tools like Canva or CapCut
Respond to comments, tags, and direct messages
Track performance metrics and generate simple reports
Research hashtags, trends, and competitor content
Coordinate with influencers or community partners
Monitor brand mentions and flag important conversations
Assist with social ad campaign setup and basic targeting

CONTENT CREATION & MANAGEMENT

Content creation supports how companies educate, market, and communicate. As a VA or EA in this area, you may assist in writing, editing, or designing content across platforms. You’ll help ensure that messages are clear, accurate, and aligned with brand tone and business goals. Tasks in this category may include:

Write blog posts, newsletters, and email copy
Proofread documents for tone, clarity, and grammar
Format slide decks, proposals, or downloadable resources
Create simple visual assets using tools like Canva or CapCut
Edit short videos or audio clips for content repurposing
Optimize articles or pages for SEO
Help build and maintain a content calendar
Help publish and manage posts on blogs or websites

RESEARCH & INSIGHTS

Research support helps teams make informed decisions and stay ahead of the curve. You’ll help your team save time by gathering relevant information and presenting it clearly. This work might include everything from competitor research to tool comparisons to industry updates. Tasks in this category may include:

Conduct market and competitor research
Identify tools, vendors, or service providers
Research pricing, product comparisons, or user reviews
Compile summaries or briefs for internal use
Source leads or potential collaborators
Research industry events, podcasts, or networking opportunities
Track developments in specific sectors or niches
Support business planning or strategy projects with relevant findings

PERSONAL ASSISTANCE

Personal assistants support busy founders and executives with non-business tasks that still need attention. This work keeps their personal lives organized so they can focus on their professional responsibilities. It requires discretion, trustworthiness, and great time management. Tasks in this category may include:

Schedule personal or family appointments
Make travel bookings for personal trips
Coordinate restaurant or event reservations
Help with online purchases and order tracking
Manage subscriptions and account renewals
Set reminders for birthdays, events, or personal deadlines
Organize gift ordering or holiday logistics
Support with errands or research for personal matters

TECHNICAL SUPPORT

Some VAs and EAs support the technical tools that companies rely on. While you don’t need to be a developer, you’ll help with systems setup, troubleshooting, and workflow automation. This work supports seamless collaboration and avoids productivity disruptions. Tasks in this category may include:

Troubleshoot login issues or account access problems
Set up user accounts or digital tools for team members
Update website content via CMS platforms
Create/support the creation of automations using Zapier, Make, or similar tools
Maintain accuracy of data in CRMs or internal systems
Provide onboarding support for new software tools
Track and report bugs or tech-related concerns
Help manage subscriptions and tool usage reports

SALES & BUSINESS DEVELOPMENT SUPPORT

Sales assistants help keep deals moving by handling outreach, research, and coordination. This work supports teams with lead generation and client communication so they can focus on converting opportunities. You’ll keep pipelines organized and aligned with business goals. Tasks in this category may include:

Research and qualify leads based on ideal client profiles
Send and follow up on cold outreach emails
Maintain CRM records and update contact details
Prepare proposals, pricing sheets, or presentations
Track communication status and next steps
Create or manage email campaign workflows
Research competitors’ pricing or positioning
Support lead tracking and reporting

HUMAN RESOURCES SUPPORT

VAs and EAs in HR support roles help businesses attract, hire, and manage their people effectively. This work supports the structure, coordination, and building of systems that enables healthy teams. You’ll support both recruitment and internal employee management. Tasks in this category may include:

Draft job descriptions and post to job boards
Screen resumes and organize applicant data
Schedule interviews and communicate with candidates
Prepare onboarding materials and internal documentation
Maintain digital employee files and HR records
Track time logs, PTO, or contractor hours
Assist with internal training schedules or coordination
Help process or follow up on employment paperwork

FINANCE & BOOKKEEPING SUPPORT

Financial assistants support business operations by tracking income, organizing expenses, and maintaining records. This work helps create structure around financial processes and make sure the company financials are organized in a way that is easier to make business decisions. Tasks in this category may include:

Create and send invoices to clients
Track expenses and organize receipts
Maintain spreadsheets for income and spending
Prepare summaries for profit, loss, or cash flow
Help with payroll-related tracking or submissions
Monitor subscription renewals or regular payments
Support with financial document organization
Assist with data entry for tax or bookkeeping systems

While the tasks listed above reflect the typical responsibilities of a VA or EA, companies may have additional requirements. We ensure these are taken into account when matching candidates from our talent pool.

ROLE QUALIFICATIONS

REQUIRED QUALIFICATIONS

5+ years of overall work experience
1-2+ years of experience in administrative, operational, or executive assistant roles
Background in any of the task categories listed above
Excellent English communication skills (C1–C2 level, written and spoken)
Strong organizational and time management skills
Proactive and resourceful—able to solve problems independently
Comfortable learning new tools and digital systems quickly
Familiarity with Microsoft Office and Google Workspace tools
Experience with traditional digital tools like Slack, Canva, Asana, CRMs, and scheduling apps
Must have own webcam, microphone, and computer (relevant software and subscriptions provided)
Access to a quiet work area at home with reliable internet (100 Mbps or more)

PREFERRED ("NICE-TO-HAVE") QUALIFICATIONS

Experience supporting U.S. or Canadian clients or companies
Prior work in remote, digital-first teams
Familiarity with tools like Notion, ClickUp, HubSpot, Zapier, etc.
Professional experience that aligns with the industry of the company you may be matched with

ROLE SPECIFICATIONS

Base salary:Typically between Q7,500 – Q12,000 (may vary depending on role requirements; performance bonuses or commissions may apply)
Role type: Full-time or part-time
Location:Guatemala
Schedule: Monday to Friday, typically 8:00 AM to 5:00 PM - 9:00 AM to 6:00 PM - Or 10:00 AM to 7:00 PM. In some cases a half day on Saturday may be required.
Work setting: 100% work-from-home

RECRUITING PROCESS

Application / Screening: When you apply for this position, we will ask you a short questionnaire to get to know you a little bit better and ask you for some additional inputs to see if you qualify for the position. In addition, we will ask you to complete a short psychometric evaluation and a short English proficiency assessment. The idea is to explore if this is a good fit before moving forward.

Skills Assessment: You will be asked to complete a few exercises and/or projects designed to recreate the work tasks that you will be responsible for if you are given the role. This helps us gauge your skill level as well as give you a better idea of the required work.

Skills Assessment Interview: This is a 60 min - 90 min conversation where we further test your skills, learn about your previous working experiences, and evaluate culture fit to the role and company.

Hiring Manager Final Interview: This is a 30 min - 60 min conversation with the position’s Hiring Manager (and potentially a few company team members) to get to know you better and to set the expectations and vision for the role.

The entire process to be selected to join a talent pool usually takes anywhere between 2-6 weeks to complete depending on the seniority of the position.

*Being placed with a client could take a bit longer depending on the type of profile, candidate, and client needs.

CONTACT US

If you have any questions or run into any complications while submitting your application, please reach out to:

recruitment@trymeteor.com

+502 5539 4822

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