London Film Academy (LFA) is renowned worldwide for its excellence in film education. We are immensely proud to see our graduates thrive and build distinguished careers in both TV and film across the globe.

We are seeking an experienced People Operations Generalist to serve as the standalone HR point of contact for all LFA employees and tutors. This role will oversee the full employee lifecycle, from recruitment and onboarding, through performance management to offboarding, while ensuring HR compliance and fostering a positive, high-performing workplace culture.

The purpose of this role is to be responsible for all HR-related activities at London Film Academy. The People Operations Generalist is responsible for introducing and implementing current and future HR policies and procedures. This role is an important ambassador for the LFA, both internally and externally. The post holder will support the Head of Operations in the development of the People Strategy at LFA.

Get to know our awesome and talented LFA Team by checking out theirprofiles.

Key Accountabilities

Full life cycle of staff and tutors (recruitment, onboarding, employee development, reviews, and offboarding coordination)
Staff engagement and Employee Relations (ER)
HR-related data capture and processing
HR best practice and compliance

Full life cycle of staff and tutors (recruitment, onboarding, employee development, reviews and offboarding coordination)

Recruiting and administration of ATS, working closely with other departments and teams to oversee the recruitment of all employees, including the drafting of job descriptions, preparing advertisements, shortlisting candidates, interviewing and interview coordination
Prepare and issue employment contracts and the Staff Handbook
Onboard and collaborate with all other departments to oversee the induction and onboarding process of all new employees – from their pre-induction to the key milestones, i.e. first day, check-ins throughout the first 6 months
Coordinating and facilitating the active use of the Performance Managing software (Teamflect) for all objectives setting, business as usual (BAU) and values-based reviews
Planning and scheduling staff training by dovetailing with the Talent Development processes
Supporting and processing personal development for employees
Providing company-wide benchmarking salary data for annual pay reviews and presenting it to the Senior Managers
Supporting the administration of the annual pay review process
Oversees the offboarding of an employee in the event of leaving LFA
Oversee tutor lifecycle, taking into account their freelance status

Staff Engagement and Employee Relations (ER)

Following the policies and procedures in the Staff Handbook, proactively oversee the fair handling of ER issues
Working closely with line managers, assisting in understanding and implementing policies and procedures
Arranging LFA social events, celebrations and milestones
Leading internal HR communications
Managing the LFA HR inbox
Monitors the Complaints, Appeals and Safeguarding inbox
Management of the team engagement platform (LFA Staff Hub)

HR-related data capture and processing

Administration of Application Tracking System (ATS)
Reporting payroll and ensuring all new and existing employees have the correct pay and benefits
Ensuring all confidential HR-related documentation is securely and accurately filed on SharePoint and BrightHR (HRIS)
Overseeing the accuracy of BrightHR data and information
Managing and overseeing the accurate recording of absence, holiday requests, sick leave and all other forms of absence

HR Best Practice and Compliance

Reviewing and recommending benefits to Senior Managers and Joint Principals
Monitors diversity, checking references and other necessary background checks (including DBS) during recruitment
Oversee the accuracy of the Staff Handbook, including updating policies and processes in line with changes to employment law legislation
Communicating Staff Handbook updates on the shared platform
Cross-referencing with the Finance Manager for the HR budget, expenses and payroll
Conducting HR and people processes audits

Essential Skills

Relevant HR generalist experience
CIPD level 5 qualified or equivalent experience
Used to working in a busy and constantly changing environment
Experience in coordinating employee journey
Attention to detail
Strong managing up skills
Excellent written and spoken communication skills
Experience in managing HRIS and ATS
Experience in customer service

Desirable

Experience in L&D
Experience in ER matters like grievances or disciplinaries
Experience in coordinating payroll
Experience in Higher Education

As part of your application, please include a brief cover letter. In this letter, we would appreciate hearing why you believe you are a great fit for this position, highlighting the essential skills and experience mentioned above with specific examples.

Please note that the successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding. Employment will be subject to a satisfactory outcome of this process.

Summary of benefits can be discussed at the interview and include:

25 days of annual leave per annum (pro rata), increasing by one additional day after each year, up to a maximum of 30 days + bank holidays

Pension scheme with a 5% employer contribution

Continuing professional development days (CPD)

Private Health Insurance

Employee Assistance Programme (EAP)

Use of on-site cinema for private screenings

Cinema membership

Cycle to work and Tech & Home schemes

Role Details

Hours of work: full-time, 37.5 hours per week, Monday to Friday

Hybrid style of working, with at least 3 days a week on site at 52a Walham Grove, London SW6 1QR

Salary: £35k-£45k per annum

Application deadline: 6th March 2026

Initial phone call: Week of 9 March 2026

In-person/Online interview: Weeks of 16 and 23 March 2026

Start date: As soon as possible

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note that we are unable to offer visa sponsorship for this role.

All candidates must be able to provide proof of right to work in the UK.

We value diversity and welcome applications from members of underrepresented groups.

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