Position Summary
We are seeking a detail-oriented and compassionate Personal Care Coordinator to support patients across multiple care management programs, including CCM, PCM, RPM, RTM, APCM, TCM, BHI, CHI, and PIN. This role supports clinical and operational workflows, ensuring patients receive timely, personalized, and compliant support across care transitions, chronic condition management, behavioral health, and preventive care pathways.

We are a fast-growing organization building scalable, patient-centered care management operations. This is an opportunity for a self-starter who wants to do meaningful work in a remote environment and grow with the company over time. For the right person, this role can develop into a broader and more impactful position as our programs, team, and clinical operations continue to expand.

We believe care should be compassionate, accountable, and patient-centered. This role is part of a broader mission to deliver high-quality, equitable care that improves patient outcomes and access. Personal Care Coordinators are expected to reflect these values in every patient interaction, team collaboration, and operational decision. Visit logichm.com to learn more.

Key Responsibilities

Conduct structured outreach, engagement, and follow-up across assigned patient panels
Document patient interactions and coordinate next steps using standardized workflows and documentation protocols
Coordinate care transitions, medication reconciliation, and patient needs assessments for TCM and PIN populations
Monitor biometric data and symptom trends for RPM/RTM patients, escalating concerns in accordance with established clinical protocols
Support behavioral health integration (BHI/CHI) through screening, referral coordination, and care plan updates
Facilitate care team coordination and task routing across assigned workflows
Maintain audit-ready documentation and contribute to dashboard inputs for operational tracking
Collaborate with interdisciplinary teams to ensure equity, compliance, and patient-centered outcomes
Support a whole-person approach to care that recognizes patients’ physical, emotional, and social needs

Qualifications

Experience in care coordination, case management, health navigation, or a similar patient-support role preferred
Familiarity with CMS care models and care management documentation and billing requirements preferred
Strong communication, documentation, organization, and time management skills
Comfort with digital platforms, dashboards, EMRs, and remote engagement tools
Commitment to equitable, patient-centered, and scalable care delivery
Active credential or licensure as an MA, CNA, CMA, LPN/LVN, or RN preferred

Contract Details

Contract-based position with potential for renewal or expansion
Remote position
Training provided on internal workflows, escalation protocols, and documentation standards
Opportunity for growth and expanded responsibility as the organization continues to scale

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