We're looking for a proactive and organised Marketing Campaigns & Operations Manager to join our Commercial Team as we reach our next stage of growth with our Trial Flow platform. This role will support marketing activity across campaigns, social media, events and marketing automations.

Reporting to the Senior Marketing Manager, you'll help bring our marketing strategy to life through the delivery of campaigns, programmes and audience engagement activities that support commercial growth.

You'll be responsible for coordinating and executing marketing activity across multiple channels and audiences, including campaign delivery, marketing operations, social media, conferences and events, and performance reporting. Working closely with colleagues across Sales, Product and Research, you'll ensure marketing activity is delivered effectively, consistently and with measurable impact.

This is a hands-on and visible role focused on turning plans into action. While marketing strategy, positioning, messaging and direction are led by the Senior Marketing Manager, you'll play a key role in delivering activity, optimising performance and helping prospects move through the buyer journey. This role is ideal for someone who enjoys balancing creativity with organisation, can manage multiple priorities simultaneously and takes pride in delivering high-quality work.

This role is hybrid in our Leeds office or remote first in the UK. Please note we are unable to sponsor visas.

Responsibilities:

Campaign Delivery

Coordinate and deliver multi-channel marketing campaigns across email, organic social, paid social, webinars, events and digital channels

Manage day-to-day marketing operations within HubSpot and other marketing platforms

Create and manage workflows, forms, landing pages, audience segmentation and campaign to support

Build and deploy campaign assets within HubSpot, LinkedIn and other marketing platforms

Manage campaign timelines, workflows and stakeholder communications

Support execution of account-based marketing activity across priority accounts

Monitor campaign performance and recommend improvements based on results

Build and maintain email nurture programmes and automated customer journeys, helping prospects move through the buyer journey and supporting commercial growth

Maintain marketing databases and support agreed lead management processes

Social Media & Audience Engagement

Own and deliver the marketing social media calendar and publishing schedule

Coordinate distribution of content across LinkedIn and other relevant channels

Monitor engagement, channel performance and audience growth

Support employee advocacy and wider audience engagement initiatives

Events & Webinar Management

Coordinate Little Journey and Trial Flow participation at industry conferences, exhibitions and events

Manage event logistics, registrations, communications and attendee follow-up activities

Support event promotion before, during and after conferences

Assist with the delivery of webinars and virtual events

Track and report on event performance and outcomes

Performance & Reporting

Produce marketing campaign and channel performance reporting, maintaining dashboards and tracking processes

Identify opportunities to improve marketing effectiveness through insight, experimentation and continuous optimisation

Required:

Proven B2B marketing experience with responsibility for delivering marketing campaigns and programmes with measurable impact

Experience using HubSpot or a comparable CRM and marketing automation platform

Demonstratable experience building and managing email campaigns, nurture programmes or marketing automation workflows

Experience using B2B paid social advertising platforms, particularly LinkedIn Campaign Manager

Experience coordinating activity across multiple marketing channels

Strong project management and organisational skills

Strong written communication skills and attention to detail

Ability to manage multiple priorities and stakeholders simultaneously

Comfortable working with marketing data, reporting and performance analysis

Desirable:

Experience in healthcare, health technology, life sciences or clinical research

Experience supporting webinars, conferences or industry events

Experience supporting account-based marketing activity

Experience using website CMS platforms

Familiarity with lead management and marketing-to-sales processes

Behaviours and Values Needed:

Proactive with a high level of autonomy and accountability

Analytical and curious

Organised and adaptable

Collaborative and communicative

Strong attention to detail

Customer-centred and outcome-driven

Basic salary range: £38,000-43,000

28 days annual leave per year (plus public holidays)

£500 annual training budget

£200 one-off home working budget

Flexible working with core hours

Enhanced (family & parental) leave policies

Up to 6% pension match (salary sacrifice)

About Little Journey 

Little Journey was founded by Dr Chris Evans, a paediatric anaesthetist and researcher who witnessed first-hand the impact that procedural anxiety, poor preparation, and inconsistent communication can have on patient experience, engagement, and clinical outcomes. Partnering with Sophie Copley, an expert in human-centred product design, the healthcare platform was developed and demonstrated significant benefits in improving care efficiency, compliance and patient experience. It was rapidly adopted across the NHS supporting children undergoing surgery, before being expanded to support a wide variety of common procedures. 

Building on this initial success, Little Journey expanded into clinical trials, applying the same principles of personalised education, emotional support, and engagement to research settings. Our Life Science platform supports trial participants and their families across therapeutic areas, to alleviate the burdens they face as they navigate participating in a clinical trial. The platform is now a global solution, and we work with major pharmaceutical companies.  

Little Journey is a Series A HealthTech start-up, and we are a highly collaborative, mission-driven organisation with a team of about 30 (including Product & Tech, Sales & Marketing, Operations & Delivery). We aim to change the future of personalised paediatric care, one empowered family at a time. We value honesty and integrity, trust and accountability, reflection and learning, proactive thinking, and a deep commitment to helping others. 

Diversity & Inclusion 

We encourage people from all walks of life to apply and strive to eliminate unconscious bias in our recruitment process. We do not discriminate on ethnicity, religion, sexual orientation, gender identity, veteran or parental status or disability. We encourage candidates from underrepresented groups to apply. If you need adjustments made to our application process, to help accommodate any disabilities, please let us know on hr@littlejourney.health 

Little Journey remote jobs

Clinical Implementation Specialist

Marketing and Operations Manager

Senior Account Executive