🚀 Join the Digital PR Revolution with Linkifi! 🌐

Are you a seasoned Account Manager ready to make waves in the dynamic world of link building? We at Linkifi, a digital PR link building agency, are on the lookout for a talented individual to join our remote team. If you're a keen on building long term trusting relationships with clients, Linkifi wants you!

About Linkifi

Linkifi is not your average agency. We're a fully remote team on a mission to craft compelling stories, build powerful campaigns, and drive brand narratives in the bustling digital PR space. With an expanding roster of diverse clients, Linkifi offers you the chance to be at the forefront of the industry while enjoying the flexibility of a 100% remote position.

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers and identify new business opportunities among existing customers.

The Role: Digital Account Manager 🌐

As an Account Manager at Linkifi, you'll be at the forefront of developing long-term, trusting relationships with our valued customers. Your role involves overseeing a portfolio of assigned clients and cultivating new business from existing relationships.

If you have experience in a PR agency, are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior, we’d like to meet you.

Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. Ultimately, a successful Account Manager should collaborate with our sales-focused founders to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.

Responsibilities

Act as the lead point of contact for all customer account management matters.
Build and nurture strong, long-lasting client relationships.
Work to close sales and maximize profits by nurturing prospects.
Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
Collaborate with cross-functional internal teams to enhance the overall customer experience.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Communicate the progress of monthly/quarterly initiatives to the founders.
Identify areas of improvement to meet sales quotas and develop new business with existing clients.
Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
Prepare reports on account status.
Assist with challenging client requests or issue escalations as needed.

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in a PR agency is a must
Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Native English or as a minimum requirement proficient in English
BA/BS degree in Business Administration, Sales or relevant field

What's in it for you?

Monthly pay of €1,500 - €2,500
Milestone based bonuses
Paid time off
100% remote position
Fun, no corporate BS, Slack-based work environment
Opportunities for growth in a fast-growing company

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