Kim Orthodontics LLC is seeking an enthusiastic and detail-oriented Customer Service Representative to join our dedicated team. In this vital role, you will be the first point of contact for our patients, so exceptional communication skills and a friendly demeanor are essential. You will work closely with our orthodontic team to ensure a smooth and welcoming experience for patients from the moment they contact us. Your responsibilities will include answering patient inquiries, scheduling appointments, and managing patient records, all while maintaining confidentiality and professionalism. Our ideal candidate will demonstrate a commitment to patient care, possess strong problem-solving abilities, and have a genuine desire to help others. You will assist in educating patients about our services and treatment options, contributing to an overall positive experience in our practice. We pride ourselves on fostering a collaborative and supportive working environment where every team member's contribution is valued. If you are looking for a rewarding opportunity to make a difference in people's lives while working in a fulfilling job, we encourage you to apply today and be part of the Kim Orthodontics family!

Available Shifts

Shift 1: Tues, Wed, Thurs, Fri from 2:00 AM to 12:00 PM
Shift 2: Thurs, Fri, Sat, Sun from 2:00 AM to 12:00 PM

Compensation

$6 per hour

Location

Homebased

Responsibilities

Answer the phone
Scheduling appointments
Correspond with patients via phone, text message, and email
Answer treatment-related questions
Ensure all appointment openings have been filled
Ensure all metrics are achieved on a daily, weekly, and monthly basis

Qualifications

Minimum of 2 years call center experience
Be fluent in English with no accent
Be pleasant-sounding and easy to understand on the phone
Have a high proficiency in reading and writing in English
Be able to type quickly and accurately (50 wpm or greater)
Be able to work at consistently high-levels without mistakes
Have a good grasp of computers and technology
Sales experience would be helpful
Please elaborate if you have any previous experience with orthodontics, braces, or Invisalign

Kim Orthodontics LLC remote jobs

Customer Service Representative