We are hiring a skillful and dynamic Operations Specialist to join our operations team and improve our customer experience.

WHO WE ARE

Kids Love Greece is a US-basedTravel Agency cateringexclusivelyto families who wish to travel to Greece with their kids. Our trip planners design authentic and original travel experiences for families from all over the world. We cover multiple destinations within Greece and offer a wide portfolio of themed tours and activities, including archaeological/ mythological, outdoor, culinary, and cultural. You can learn more about us here.

WHAT ARE WE LOOKING FOR

We are seeking a highly motivated and experiencedOperations Specialist,fluent in Greek and English, to join our team. The ideal candidate will manage the day-to-day operations of our company, ensuring the seamless delivery of all travel-related services to our clients.This is a virtual (home-based) full-time position.

RESPONSIBILITIES

Manage and coordinate all aspects of travel operations, including reservations, bookings, itinerary planning, and other related services
Ensure the accuracy and timeliness of travel bookings and customer information
Develop and maintain relationships with vendors and suppliers
Manage and monitor customer inquiries and complaints and provide prompt and effective solutions
Collaborate with other departments to improve operational processes and procedures
Manage and maintain travel-related databases and systems

- Fluency inGreek and English, as all internal and external communication is conducted in English.

- 1-3 years of relevant customer care experience, preferably in the travel industry.

- Strong verbal and written communication skills.

- Knowledge of international travel trends.

- Personal travel experience in Greece is a plus.

- Excellent multitasking, organizational, and prioritization skills.

- Competitive salary.

- Ample opportunities for growth and taking initiatives.

- Continuous training and development.

- Be part of a young and dynamic team that values your ideas and personality.

- Flexible working location.

- Please send your resume toinfo@kidslovegreece.com

Kids Love Greece remote jobs

Operations Specialist - Travel Agency