We are seeking a skilled and motivated Field Service Engineer with expertise in CNC machinery to join our service team. In this role, you will be responsible for installing, maintaining, diagnosing, and repairing CNC machines at customer sites across the Chicago area and the U.S. West Coast - home-based position. You’ll be the face of our company in the field, ensuring customer satisfaction and optimal machine performance.

Diagnose and repair electrical, mechanical, hydraulic, and pneumatic issues on CNC machines and automation systems on-site across West Coast in a timely and efficient manner
Install, commission, and test CNC machines and associated automation equipment at customer facilities
Perform preventive maintenance to ensure optimal machine performance, minimize downtime, and maximize productivity
Conduct machine demonstrations and provide technical expertise during customer visits
Accurately document all service activities, including parts used, labor time, and any technical issues encountered
Provide remote and telephone support to customers for troubleshooting and technical guidance

min. 3-5 years experience as a Field Service Engineer/Technician in the CNC or machine tool industry
Strong skills in diagnosing electrical, mechanical, hydraulic, pneumatic, PLC, and CNC issues
Solid CNC milling knowledge; Heidenhain experience is a plus
Ability to read technical manuals, schematics, and engineering drawings
Valid driver’s license, clean driving record, and ability to travel up to 75% domestically

Health and dental insurance
401k with company match
Paid time off and paid holidays
Company cell phone and laptop

Kern Microtechnik remote jobs

CNC Field Service Engineer / Technician (homed-based)