Clinical Systems Analyst

Location

United Kingdom (Remote with travel as required)

Job Purpose

The Clinical Systems Analyst reports directly to the Chief Services Officer. The Clinical Systems Analyst will design and perform all aspects of Information Systems and related activities associated with clinical procedures, quality control processes, performance improvement activities and connectivity to other systems.

Job Duties and Responsibilities

Work collaboratively with clients to plan, install, implement, and maintain hardware and software solutions
Design, manage, and oversee projects and tasks for our clients
Configure, build, document, test, modify, and maintain software applications
Proactively problem solve and determine the best course of action to meet the needs of our clients and their customers
Work closely with end users to troubleshoot, diagnose and correct problems related to applications by identifying malfunctions in hardware and software
Collaborate loosely with client’s technical team to maintain continuity of process
Conduct system enhancements/new features, build, upgrades/quarterly updates and optimisations
Analyse business requirements and translate into system requirements making necessary revisions to system logic
Perform system customisations including the development of alerts/hard stops, data integration, order generation, automation of document entry and enforcement of adherence to workflows
Maintain confidentiality and handle sensitive information in accordance with UK GDPR, NHS Information Governance standards, and applicable data protection legislation, and comply with HIPAA and Canadian privacy and security requirements for all activities and information accessed
Participate in the development of tools and training for end users’ competencies
Ensure clinical upgrades, patches and enhancements are comprehensively planned and tested before applying in the production environment
Establish concise ad-hoc reports
Determine project priorities based on the needs of our clients. Ensure completion of projects in a timely manner to comply with established deadlines. Actively work with Chief Services Officer and clients to determine and or adjust project priorities
Perform and/or oversee ongoing maintenance of the Information Systems and their interfaces, as well as support activities of our clients
Provide technical support to our clients
Provide information and training related to Information Systems to our clients
Problem solves for clients
Develop and maintain good relationships with clients and clients’ staff
Other tasks and projects as assigned by the CEO, or the Chief Services Officer

Job Qualifications

Education & Experience

Bachelor’s Degree
Minimum 5 years of experience in Laboratory Information Management Systems (LIMS), including WinPath, Cirdan, Magentus, InterSystems TrakCare Lab Enterprise, Epic Beaker, or similar platforms
Minimum 5 years of experience supporting Order Communications systems, including ICE, Labgnostics (formerly nPEx), or other healthcare order comms solutions
Minimum 5 years of experience in Clinical Processes
Minimum 2 years of EPR experience to include build, implement, support and hands on end-user experience
Knowledge of clinical standards, documentation methods and existing practices
Demonstrated technical skills and aptitudes related to all computer related activities
Demonstrated ability to understand all laboratory related computer applications, and the ability to learn and apply new applications and programs

Competencies

Ability to handle confidential information
Ability to work independently but also as part of a collaborative team
Ability to work around infectious biological specimens, caustics, toxic chemicals and irritants appropriately and safely
Ability to multitask in a fast-paced environment with rapidly changing priorities
Exceptional verbal, and written communication skills
Strong organisational skills
Experience with Microsoft 365
Ability to work remotely
Ability to travel

Be a part of our journey

At JTG we believe employees are the company’s most valuable assets, and the key to our continued rapid expansion and success. With a sharp focus on employee satisfaction, continuous improvement and delivering the highest quality services, we are built for long-term and sustainable growth. The JTG family is dedicated to cultivating an environment that enhances the experience of both employees and clients.

We have a dynamic team, and recruit and work with only the best in the industry. We are looking for talented, enthusiastic, and dedicated professionals who are passionate about laboratory IT and helping clients ultimately improve the delivery of patient care. If you are motivated, determined, and excited to help drive our progress, we are interested in learning about you.

One Team, One Dream

We’re all in this together, and at JTG we are family and foster a culture of collaboration, mutual respect, integrity, fun, and diversity. We have a shared vision of making a difference in the healthcare space, and our work is extremely rewarding. Our support and commitment to each other, and to our extended family of clients, is unparalleled.

We want you to thrive

Your personal success and well-being matter! At JTG we ensure each employee’s work leaves the space needed to meet family obligations, attend to personal goals and pursue professional development. We help make sure all aspects of your life are well taken care so you can concentrate on your priorities and flourish while maintaining a healthy work-life balance.

We want our employees to feel valued and share in our success by being rewarded for their hard work and contributions, and offer manageable project loads and attractive compensation packages including:

Competitive Salaries
Paid Company Holidays
Paid Time Off
Sick Leave
Flexible Working Hours
Remote Positions - Work from home
Health, Dental & Vision Insurance
Pension plus match
Career Advancement Opportunities
On-Going Education & Professional Development Opportunities

JTG Consulting Group, LLC is a certified minority-owned business and an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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