When disaster strikes, someone has to take control and lead the project to completion.

That someone is you!

MITIGATION PROJECT MANAGER
Insurcomm Restoration | Fortify Companies
Field-Based | Full-Time | Hooksett, NH

About Us

Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards.

As part of Fortify Companies, we are part of something bigger. Fortify’s roots are in restoration—helping families and businesses recover when disaster strikes. But we’re building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild.

We believe helping people rebuild after a loss is only half the job. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.

Our Brand Values

Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities
Showing up with a service heart: We help people move forward with empathy, respect, and unwavering commitment
Bringing the energy: We show up with urgency and a get-it-done mindset, owning every outcome
Predictability in the unpredictable: With standardized systems, we deliver consistency every time
Driving success together: By supporting one another, we strengthen relationships and drive results

About the Job

As a Mitigation Project Manager, you will take ownership of emergency restoration projects for families and businesses affected by fire, water, mold, wind, and storm damage. You are not only responsible for securing and scoping the work — you lead the entire project lifecycle, from initial inspection through final walkthrough, ensuring jobs are completed on time, within budget, and in accordance with company standards.

When it matters most, we show up with heart—and we need leaders who do the same.

What You’ll Do

Inspect losses and determine accurate scopes of mitigation services and associated costs
Prepare detailed and profitable estimates for fire, water, wind, vandalism, and related restoration losses
Manage approximately $1M+ in annual project volume
Reach agreement with insurance adjusters and/or clients on scope and pricing
Clearly define project expectations, including scope inclusions/exclusions and finished results
Obtain signed contracts and close restoration-related sales
Develop production budgets and pre-plan jobs for efficient execution
Coordinate daily production needs with the Project Coordinator
Relay scope of work to Crew Chiefs and Technicians and remain available for field support
Oversee all production on assigned projects to ensure quality control and scope completion
Conduct final walkthroughs with Crew Chiefs to ensure client satisfaction
Complete change orders, supplemental billings, and open item billings as needed
Assist with collections and support accounts receivable processes
Accurately track equipment and materials used on jobs
Analyze project profitability upon completion to assess estimate accuracy
Maintain weekly estimates-in-progress reporting
Attend weekly update meetings with A/R and management
Ensure daily documentation within PSA, including detailed file notes
Follow all company policies and job workflow procedures
Provide oversight, accountability, and coaching to Restoration Technicians
Assist in recruiting and developing mitigation personnel
Perform other duties as assigned to support the needs of the team and business.

What You’ll Bring

Required

Strong experience in restoration, mitigation, or related construction field
Proven ability to scope losses and write accurate estimates
Strong understanding of insurance restoration processes
Demonstrated leadership and project management experience
Strong communication, negotiation, and organizational skills
Ability to multitask and manage multiple active projects
Ability to maintain IICRC Water (WRT) certification
Willingness to obtain additional certifications (Mold, Fire, OSHA, Biohazard, etc.)
Willingness to participate in On-Call rotation
Acceptable driving record
Reliable attendance and punctuality
Proficiency with job management software and Microsoft Teams
Team-oriented mindset with a positive, solution-focused attitude

Preferred

ASD certification
Xactimate proficiency
Experience managing $1M+ in annual restoration volume
Experience training or mentoring team members

What We Offer

Compensation & Benefits

Performance-based bonus opportunity
Comprehensive health, dental, and vision coverage
401(k) with company match
Generous PTO and 9 paid holidays
Company vehicle
Company technology stipend (monthly)
Company gear and branded materials. $300 of swag bucks to use on our company merch site.
Ongoing training and certification support

Culture & Opportunity

Hands-on leadership role with meaningful impact in the Seacoast, NH community
Supportive team culture focused on safety and excellence
Clear growth path within a PE-backed, expanding organization
Paid training and certification advancement
A values-driven, collaborative team that has your back

Ready to Join Us?

We are building the future of property protection, and we need strong leaders to drive mitigation projects from chaos to completion. If you understand restoration from the ground up, know how to balance customer care with profitability, and are ready to lead projects with urgency and integrity, we would love to hear from you.

Equal Opportunity Employer

Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment. We believe that diverse perspectives strengthen our teams and help us better serve our customers and communities.

Benefits:

401(k)
401(k) 4% Match
Cell phone reimbursement
Company vehicle
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Fuel card
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

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