About imgix

At imgix, we are building the "graphics card" for the Internet. We provide image and visual media processing on-demand via a URL-based API. We connect to a customer's existing images (e.g. S3 bucket) and then provide a domain they can use to access those images dynamically, creating any number of sizes, crops, adjustments, and other variants of those images. Think of it like Photoshop's "Save for Web" feature but for a million images at a time.

About the role

imgix is the leading platform for real-time image management, optimization, and delivery services. Our cutting-edge technology helps businesses deliver high-quality visual experiences to their customers across various platforms and devices, anywhere in the world. As we continue to grow and expand our market presence, we are seeking an exceptional Head of Sales to lead our sales team and drive revenue growth in the enterprise market segment.

The Head of Sales will be responsible for developing and executing the sales strategy at imgix. This role requires a proven track record of success in selling to enterprise customers, a deep understanding of SaaS solutions, and experience managing account executives and customer success teams. The ideal candidate will be a strategic thinker, possess a strong background in enterprise sales, and have the ability to effectively communicate the value of our image and video optimization services. In this role, you will report directly to the CEO and be a part of the executive team, providing valuable insights and contributing to the overall strategic direction of the company.

This is a remote role (US or Canada timezones) but must be willing to travel at least once a month to meet with the team and attend customer meetings in person.

Responsibilities

Design and implement a comprehensive sales strategy aimed at achieving significant revenue growth. Your goal will be to drive substantial year-over-year expansion and propel the company's revenue to new heights over the next couple of years.
Provide strategic leadership, guidance, and oversight to the sales and customer success teams, ensuring alignment with company objectives and driving the achievement of annual sales, retention, and strategic goals.
Strategically identify and capitalize on high-value business opportunities within the enterprise space, leveraging extensive networks and deep market insights to foster growth and expand our market presence.
Set a compelling example as a sales expert and leader, actively engaging in key sales activities as needed. This may include participating in critical customer meetings, conducting impactful product demonstrations, or facilitating complex sales negotiations.
Foster strong collaboration and synergy with cross-functional teams, including Marketing and EPD, to align sales efforts seamlessly with broader company objectives and initiatives.
Proactively monitor sales performance metrics, meticulously tracking progress against targets, and delivering regular reports to senior leadership. Offer valuable insights and recommendations for optimizing performance and driving continuous improvement.
Conduct regular reviews of pipeline metrics, actively managing performance to quota, and effectively facilitating accountability meetings as necessary to ensure business plan goals are met.
Collaborate with Human Resources to design and implement robust sales training programs that empower the sales team to realize their full potential and support company revenue objectives.
Remain at the forefront of industry trends, continuously evaluating the competitive landscape and incorporating customer feedback. Leverage these insights to drive ongoing enhancements to our sales processes and refine our product offerings.
Act as a prominent ambassador for imgix at industry events, conferences, and key client meetings. Effectively convey our unique value proposition, cultivate strong brand awareness, and build strategic relationships to drive business growth.

Requirements

8+ years of demonstrated success in leading and managing high-performing sales teams.
Deep understanding of the SaaS industry, with experience in the image processing or content delivery space being a plus.
Excellent negotiation, communication, and presentation skills, with the ability to influence and persuade key stakeholders.
Results-oriented mindset with a track record of achieving and exceeding sales targets.
Strong analytical skills and the ability to interpret data to drive sales strategies and decision-making.
Demonstrated ability to build and maintain long-term relationships with clients.
Entrepreneurial spirit, with the ability to thrive in a fast-paced, high-growth environment.
Proficiency in CRM software and sales productivity tools: Salesforce, Gong, Outreach, Hubspot

The targeted base pay range for this position is $190,000 to $250,000. In addition to base pay, the on-target earnings also consist of a significant bonus component, providing additional potential for earnings beyond the base salary. Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits.

imgix currently operates as a mostly remote workplace with employees distributed around the world. This role can be remote, with the option of being based in our San Francisco office as frequently as desired. Employee benefits are comprehensive (401(k), medical, dental, and vision), perks are generous, vacation time is flexible, parental leave is available and highly encouraged, and salaries are in line with industry averages.

For the health and safety of all of our employees, imgix requires COVID-19 vaccinations for any employee who wishes to work out of the San Francisco office or attend in-person company events.

Technology

We maintain two separate technology stacks, one designed to perform all of the image processing we do and one for configuring those image processing pipelines for customers. Our image processing infrastructure is built using technologies such as haproxy, varnish, Lua, Go, Objective-C and C++. It handles >100K qps of requests and >10K qps of image renders. Our configuration and customer management stack is built on Python, Mongo, mySQL, nodejs, and Angular.

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