Lead Retail Performance | People Leadership | NZ Fashion Retail

This is more than a traditional Retail Manager role.

We're looking for an experienced retail leader to join one of New Zealand's most recognised women's fashion retailers. Reporting directly to the Managing Director, you'll be responsible for the performance of all Repertoire stores while leading, supporting and developing our network of Store Managers across the country.

This is a highly influential role where you'll combine commercial leadership, coaching and customer experience to drive sales growth, strengthen store performance and ensure every store consistently delivers a premium brand experience.

About the role

Reporting to the Managing Director, you'll lead the performance and development of our retail operation by:

Driving sales growth and profitability across all stores by supporting Store Managers and their teams to achieve and exceed sales, IPS and conversion targets.

Developing and implementing sales plans and initiatives that deliver growth and improve store performance

Reviewing sales results, identifying opportunities and working with Store Managers to take action that improves performance and profitability

Leading monthly Store Manager performance reviews and regular leadership meetings.

Working closely with Marketing and Visual Merchandising to ensure stores consistently reflect the Repertoire brand.

Creating and embedding a premium, personalised customer experience across all locations.

Recruiting, coaching and developing Store Managers.

Supporting retail training and leadership development initiatives.

Building an engaged, high-performing culture focused on customer service, sales results and operational excellence.

Travelling regularly to stores to coach, support and inspire teams.

About you

You'll be a proven retail leader who enjoys developing people as much as delivering results.

You'll bring:

Retail leadership experience across multiple stores, regions or brands.

A strong track record of delivering sales growth and improving business performance.

The ability to coach and develop leaders to achieve their potential.

Strong commercial acumen and confidence working with sales and operational data.

A hands-on, practical leadership style.

Excellent communication and relationship-building skills.

A passion for creating exceptional customer experiences.

The flexibility to travel regularly throughout New Zealand.

Why join?

Lead and support our Store Managers - Lead and support our Store Managers to grow sales, maximise profitability and deliver an exceptional customer experience across every Repertoire store.

Shape the customer experience - Create exceptional in-store experiences that inspire customer loyalty, build sales and strengthen the Repertoire brand.

Support Stores Nationwide - Work across our store network, travelling regularly to support teams, share best practice and ensure consistency across the brand.

Flexibility with connection - This is a 25-hour-per-week role based at our Mount Maunganui Head Office, with regular travel to stores around New Zealand on a 12-week rotating cycle.

What's on offer

Competitive salary package reflective of experience.

A part-time role (25 hours per week) offering flexibility and autonomy.

Direct access to the Managing Director and leadership team.

The opportunity to influence the performance and culture of a national retail network.

Join an established New Zealand fashion brand with a loyal customer base and exciting future.

If you're a people-focused retail leader who loves developing teams, driving performance and creating exceptional customer experiences, we'd love to hear from you.

Apply now or contact us for a confidential discussion.

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