Head of Technology Enabled Services (Global)

Executive Leadership | Remote (US) / Hybrid | Travel up to 30%

This is not a traditional delivery leadership role.

This is aglobal ownership mandate — an opportunity to build, scale, and lead a high-impact Technology Enabled Services (TES) organisation at the intersection ofenterprise technology, mission-critical delivery, and regulated industries.

You will operate as a true business leader: owning delivery, shaping product direction, driving revenue and margin, and building a world-class organisation — withequity participation aligned to long-term value creation.

If you bring deep experience inSAP ecosystems and enterprise platforms, and thrive in complex, high-stakes environments, this role is built for you.

The Opportunity

As Head of Technology Enabled Services, you will own theend-to-end global delivery engine — integrating proprietary technology platforms with high-value services across Aerospace & Defense, Utilities, Energy, Satellite, and Government sectors.

You will:

Lead globally distributed teams
Own P&L performance
Shape how technology is deployed at scale
Influence product and platform strategy
Operate directly with C-suite and government stakeholders

This is a rare chance tobuild something enduring — not just run what already exists.

What You’ll Own

Global Delivery & Operational Excellence

Full accountability forglobal service delivery across all client engagements
Build and scalerepeatable, high-performance delivery frameworks
Set the gold standard forquality, SLAs, and client outcomes
Lead multidisciplinary teams spanning program leadership, architecture, engineering, and client success

Technology & Platform Leadership (SAP + Enterprise Ecosystems)

Own thedeployment and operational success of technology platforms within client environments
Act as the bridge betweenreal-world delivery and product innovation
Driveenterprise adoption and expansion, with a strong emphasis onSAP-centric environments and integrations
Ensure seamless interoperability acrossclient systems, compliance frameworks, and operational workflows

Strategic Client Leadership in Regulated Environments

Serve as theexecutive relationship owner for critical, high-value accounts
Operate confidently withinhighly regulated and controlled environments (A&D, Energy, Government)
Navigate complex compliance landscapes includingexport controls, data sovereignty, and security frameworks
Lead engagements involvingsensitive, classified, and mission-critical programs

P&L Ownership & Growth

Ownrevenue, margin, and long-term account growth
Partner with Sales towin, structure, and scale new business
Identify and unlockorganic expansion opportunities
Developcommercial models and pricing strategies that balance growth with delivery excellence

Build & Lead a World-Class Organisation

Recruit, develop, and inspire ahigh-calibre global delivery team
Create a culture ofaccountability, innovation, and continuous improvement
Establishcareer pathways, capability frameworks, and domain expertise — especially across SAP and regulated sectors
Act as amultiplier of talent and leadership capability

Governance, Risk & Compliance

Implementrobust governance frameworks and executive reporting
Proactively manage delivery risk across complex portfolios
Ensureaudit readiness, certifications, and security compliance
Represent the organisation inexecutive reviews, audits, and government oversight environments

What You Bring

Core Experience

12+ years leadingtechnology services, managed services, or professional services organisations
Proven success runninglarge-scale delivery in regulated industries
Strong track record ofP&L ownership and commercial accountability
Experience managingcomplex, multi-year, enterprise engagements
Expertise leadingglobally distributed teams

Critical Domain Strength

Deep experience withinSAP ecosystems (implementation, integration, or transformation programs)
Strong understanding ofenterprise platforms and technology-enabled service models
Ability to connecttechnology capability to measurable business outcomes

Regulatory & Industry Acumen

Working knowledge of frameworks such asITAR, EAR, NERC CIP, FAR/DFARS, or equivalents
Experience operating insecure, compliance-heavy, or government-aligned environments
Confidence navigatinginternational delivery and data sovereignty requirements

Leadership & Influence

Executive presence with the ability to influenceC-suite, boards, and government stakeholders
Strategic thinker with the ability totranslate vision into execution
Comfortable operating inambiguity, scale, and high-pressure environments

Highly Valued

Experience scalingproprietary or SaaS platforms in enterprise environments
Background incritical infrastructure or national security sectors
Certifications such asPMP, ITIL, or similar
Active or eligiblesecurity clearance
International delivery experience acrossallied or global government ecosystems

Why This Role

Global ownership of a mission-critical business unit
Direct influence onproduct, strategy, and growth trajectory
Exposure tohigh-impact, high-visibility programs
Opportunity to build and scale anext-generation services organisation
Equity participation aligned to long-term success

Additional Requirements

Ability to obtain and maintain relevant security clearance
Willingness to travel up to 30% (domestic & international)
Eligibility to work within export-controlled environments

We are committed to building a diverse and inclusive organisation.
We welcome leaders who are ready to take on complex challenges and deliver outcomes that matter.

Higher Frog Ltd remote jobs

Head of Technology Enabled Services