We’re looking for aSenior Underwriting Operations Assistant.

Based in Richmond, Virginia and reporting to the Operations Manager, Hamilton Select, the successful candidate will join Hamilton’s growing Business/Services Operations in the US.

This role is a hybrid working position based in Richmond, VA; however, we will consider a remote US location for appropriately qualified candidates.

This role will help support Hamilton’s growing E&S segment in the US. Coverages and lines of business will include General Liability, Products Liability, Allied Medical, Management Liability, with other new products planned in the future.

Hamilton Select is our US excess and surplus lines insurer based in Richmond, Virginia underwriting hard-to-place accounts in the small and middle-market space through an appointed wholesale broker network.

What you will do

Liaise with our underwriting teams to enter business into our underwriting system by following agreed guidelines - including but not limited to entering submissions, renewals, premium & non-bearing premium endorsement transactions
Responsible for generating and issuing accurate policy documentation based on Underwriting Procedures guidelines and ordering inspections and premium audits where applicable
Ensure that all active brokers are vetted through our compliance system and updated in our underwriting system in accordance with their business agreement with Hamilton
Set up and maintain comprehensive electronic policy files
Assist with the processing of cancellation notices - including but not limited to non-renewals, non-pay, etc
Manage the renewal letter solicitation process for applicable products to assure renewal information for underwriters is received before renewal dates
Monitor all relevant reports to ensure that our underwriting activity data is accurate for our US E&S-based underwriters
Liaise with underwriting and compliance to maintain and update the forms library for each product
Provide support to the Operations Manager, Hamilton Select and other stakeholders as required
Assist in the training of other team members
Act in accordance with all applicable supervisory bodies, principals, rules and regulations
Various projects as assigned

What you require for the role

Proven administrative support experience working within the insurance industry preferred
This role requires understanding of the contractual documentation issued by Underwriters

Some exposure to E&S lines preferred
Knowledge of Microsoft Office products
Ability to quickly learn new software & systems
Good customer service and organizational skills
Good problem-solving abilities and attention to detail
Effective communication skills
Collaborative spirit
Results-oriented and growth mindset

Conduct Standards

You must act with integrity
You must act with due skill, care and diligence
You must be open and cooperative with the FCA, the PRA and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must observe proper standards of market conduct

What you can expect from us

We offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More.

We know if we welcome and respect differences, we’ll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company.

Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package, to include:

Hybrid working
Matching 401K plan
Medical, dental, vision, life, disability
Generous time off (including parental leave)
Continued support for professional development
Gym subsidy
My day (additional days leave for personal interests/wellness/charity work

In Good Company.

Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world.

Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business. We believe we are ‘In good company.’ with everyone we interact with.

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