About Rezolve Ai

Rezolve Ai (NASDAQ: RZLV) is an industry leader in AI-powered solutions, specializing in enhancing customer engagement, operational efficiency, and revenue growth. The Brain Suite delivers advanced tools that harness artificial intelligence to optimize processes, improve decision-making, and enable seamless digital experiences

As a leader in Product Discovery, we empower retailers and brands with AI-driven search, conversational commerce, geofencing, and one-touch instant payments. With recent acquisitions of ViSenze, GroupBy and Bluedot, Rezolve is accelerating innovation at the intersection of AI, commerce, and customer engagement

About the Role

We are hiring an AI Product Manager to own the evaluation, quality, and safe deployment of AI across Rezolve’s Conversational Commerce platform.

You will define how LLMs and agentic systems are used in production, set guardrails and quality standards, and own go / no-go decisions for AI-driven changes. You will work closely with Product, Engineering, and AI teams to ensure Conversational Commerce delivers trusted, enterprise-ready AI experiences.

This is a high-impact role with influence across product strategy, architecture, and execution.

Responsibilities

AI Product Ownership & Strategy

Own the evolution of AI capabilities within Conversational Commerce.

Define how conversational and agentic AI translate into differentiated customer value.

Partner with the Principal PM to shape roadmap priorities, sequencing, and trade-offs.

AI Evaluation, Quality & Decision Ownership

Own the AI evaluation strategy, including:

Success metrics

Experiments and analysis

Tying model performance to user and business outcomes

Define and track core AI quality metrics (e.g. task success, hallucinations, latency).

Own go / no-go decisions for AI changes (ship, rollback, iterate).

Clearly communicate impact, risk, and trade-offs to Product, Engineering, and Leadership.

Model Safety & Guardrails

Own LLM safety testing

Define and evolve guardrails to ensure safe, reliable AI behaviour.

Partner with engineering on grounding strategies, constraints, fallbacks, and escalation paths.

Ensure AI systems are observable and improve over time

Conversational & Multi-Agent Systems

Contribute to decisions on how LLMs are deployed across conversational flows.

Help shape the Conversational Commerce multi-agent framework, including:

Agent roles and responsibilities

Orchestration and task decomposition

Tool usage boundaries

Ensure agentic systems are testable, debuggable, and scalable.

Discovery & Execution

Lead continuous discovery through customer research, usage analysis, and feedback loops.

Validate that AI capabilities solve real, high-impact customer problems.

Translate AI strategy into clear requirements, roadmaps, and prioritized backlogs.

Enable fast execution without compromising quality or trust.

About You

Essential

4–7+ years in Product Management, Applied AI, or ML-adjacent roles

Hands-on experience shipping LLM-powered systems in production.

Strong understanding of LLM failure modes, evaluation techniques, and mitigation strategies.

Comfortable making trade-offs across capability, cost, latency, and risk.

Clear, confident communicator across technical and non-technical teams.

First 6 months:

Clear AI evaluation and quality framework adopted across Conversational Commerce.

Defined guardrails and safety standards enforced in production.

Stable, observable conversational and agentic flows operating at scale.

Confident go / no-go decision-making for AI changes.

Strong alignment across Product, Engineering, AI, and Commercial teams.

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