About Atlas

Atlas is building customer support software that brings all relevant customer info into a single location to enable faster, more effective customer support. Our mission is to transform customer support from a cost center into an engine of product innovation.

We’re a remote first team of seasoned engineers, product builders, and serial entrepreneurs. If you are relentless, smart, humble, and solution-oriented, we’d love to hear from you!

About the role

Skills:Wireframing, Design systems, Figma, CSS, HTML

Atlas is all-in-one customer support software that combines customer context with customer communication. We do this by bringing sessions, bugs, and outbound emails together in a timeline view for support agents while they’re solving customer problems.

We're funded by the founders of OpenAI, Dropbox, Rippling, Lattice, Bloomtech, and GatsbyJS and are backed by YCombinator. We're a rapidly growing startup that is fully remote with a culture focused on working hard, delivering results, collaborative learning, and no egos.

🎨 Role

Atlas is looking for a Senior Product Designer to design our product and own our design system. You’ll work closely with our cofounders and engineering team to design new products and features and help ensure that they are implemented at a high fidelity. You’ll be the first full-time designer on a small, nimble, and fast-moving team.

🏆 Responsibilities

create high fidelity mockups for new features and products
create new components in our design system on an as needed basis and outline their usage criteria
review newly developed features to ensure design fidelity of implementation
present and critique new work at regular design reviews with members from the product and engineering teams

🤔 Experience

5+ years experience in product design, preferably in SaaS or customer support software
expertise using Figma to creating high and low fidelity mockups
strong understanding and experience using and maintainingdesign systems
mastery of modern design principles such as responsive design
strong communication skills especially in a remote setting

🎁 Benefits

you’ll have ahigh impact on the direction and outcome of Atlas
work with adriven, highly skilled team where you can learn and improve your own skills rapidly
remote work: work from anywhere you’d like

Technology

Python (FastAPI)ReactPostgresqlAWS

Interview Process

Intro + portfolio review: 45-minute call to discuss experience, review portfolio, and answer any questions related to the role.
Technical Interview: A 1-hour technical interview to assess proficiency in Figma, prototyping, and basic front-end languages.
Design Challenge: A small, time-boxed exercise where the candidate creates a design or prototype.
Final Interview: A 1-hour meeting with the cofounders to review the design challenge and assess the candidates design skills and thinking.
Offer & Onboarding: Job offer extended, followed by onboarding.

Atlas remote jobs

Staff Product Designer