About GenScript

Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.

GenScript’s European division, headquartered in Rijswijk, Netherlands, with a branch office in Oxford, UK, was established in 2019 to serve as a regional hub for commercial operations, technical support, and logistics across Europe and the UK. In 2025, we reached a new milestone with the launch of our new production facility in Delft, Netherlands - strengthening our long‑term commitment to operational excellence and enhanced service delivery for our EU customers. This expansion reflects GenScript’s dedication to innovation and our growing presence in the European biotech landscape.

As our business continues to grow, we are seeking a dedicated and experienced Import-Export professional to join us. In this role, you will play a crucial part in ensuring our company’s compliance with global customs and trade regulations, particularly within the EU and UK regions.

Job Title: Import-Export Compliance Expert (Externally) / Customs Affairs Compliance Expert (Internally)

Location: Rijswijk, the Netherlands

Working Scheme: Hybrid (3 days onsite in Rijswijk office, 2 days working from home)

Working Hours: 40 hours per week (Full-time employment)

What You Will Be Doing

Import & Export Compliance Program Management:
- Develop, implement, and oversee the company’s import & export control compliance program, ensuring adherence to EU, UK and global regulations.
- Create and maintain import & export control policies, procedures, facilitating compliance across all levels and multi-country requirements.
- Address global trade compliance requirements, including imports and exports involving production sites worldwide (CN, SG, US, EU).
Import & Export Operations Support:
- Oversee the preparation, submission, and review of import and export documentation, ensuring accuracy and compliance with EU and UK authority requirements.
- Maintain meticulous record-keeping practices for audit and regulatory review purposes.
- Conduct both EU and UK HS code classification based on product information and issuing Customs commodity description based on the customs elements. Capable of managing classification via Integration Point and sub system for daily classification operations.
- Ability to explain the HS classification principles and implications with external Customs/Brokers and internal team members and global counterpart to facilitate the HS code accuracy globally.

Regulatory Monitoring and Reporting:
- Stay informed about updates to EU and UK import & export control regulations and communicate their impact to relevant internal stakeholders.
- Provide timely advice on compliance measures and required adaptations to maintain operational integrity.

Risk Assessment and Continuous Improvement:
- Conduct regular risk assessments and internal audits to evaluate the effectiveness of the compliance program.
- Identify areas for improvement and adapt the program to align with regulatory changes or organizational needs.

Import & Export Licenses and Documentation Management:
- Manage the application, renewal, and maintenance of import & export licenses, ensuring timely submission and approval.
- Handle import & export exemptions where applicable and ensure all documentation is complete, accurate, and compliant.

Collaboration and Stakeholder Management:
- Work closely with internal teams, including legal, logistics, and supply chain, to ensure seamless compliance with import and export requirements.
- Build and maintain strong relationships with external stakeholders, such as government agencies, freight forwarders, and legal counsel, to facilitate smooth operations.

What We Expect

At least 3 years’ experience in managing import/export compliance programs, preferably within the EU and UK regions.
Solid knowledge of EU customs regulations, export controls, and related trade compliance laws; knowledge about UK customs regulation is a plus.
Strong analytical and problem-solving skills, with the ability to assess risks and develop effective solutions.
Excellent communication skills, with experience liaising with regulatory authorities and external stakeholders.
Attention to detail and the ability to manage multiple tasks in a fast-paced environment.
Possession of a valid customs broker certificate or equivalent is a plus.
Proficiency in English & Dutch is required. Fluency in Mandarin Chinese is a plus.

What We Offer

A competitive salary depends on your experience, and a performance‑based target bonus, linked to individual achievements.
25 days of annual leave, plus paid days off on all Dutch bank holidays.
Complimentary warm lunch on onsite working days to keep you fueled.
Hybrid working setup: 3 days in the office and 2 days working from home for added flexibility.
Access to professional well-being support and consultant.
Commuting allowance, 8% holiday pay, and a pension scheme with a 2% personal contribution.
Quarterly team‑building activities and international working environment.
Free parking available on the premises.

Interview Process

Online introductory call with our recruiter.
Online interview with hiring manager.
Final onsite interview at our Rijswijk office with the hiring managers and main stakeholders.

The selection process may include a reference check.

#GS #LI-AH1

Benefits:

Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.

Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.

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