Fringe Salon is seeking a detail-oriented and proactive Appointment & Scheduling Entry Clerk to join our vibrant team. This role is essential to ensuring the smooth operation of our salon, where we pride ourselves on providing exceptional service to our clients. As the Appointment & Scheduling Entry Clerk, you will be the first point of contact for our customers, managing appointment bookings and coordinating schedules for our talented stylists. You will work in a fast-paced environment, handling multiple tasks while maintaining an organized schedule. Your excellent communication skills will be necessary to interact with clients, answer inquiries, and resolve any scheduling conflicts. Furthermore, you will play a key role in managing our salon’s appointment software, ensuring that all client information is up-to-date and accessible. A friendly demeanor and a passion for customer service are essential, as you will be contributing to the clients' overall experience at Fringe Salon. If you are looking for an opportunity to be part of a dynamic team and have a knack for organization and scheduling, we invite you to apply and help us continue to create an inviting atmosphere for our clients and stylists alike.

Responsibilities

Manage client appointment bookings and cancellations promptly and efficiently.
Maintain up-to-date records of client information and appointment details.
Coordinate schedules for multiple stylists to optimize salon operations.
Answer incoming phone calls and emails regarding appointments and general inquiries.
Resolve scheduling conflicts and double bookings with professionalism and tact.
Provide excellent customer service, ensuring that all clients feel valued and welcomed.
Assist in managing salon software to keep track of appointments, inventory, and client preferences.

High school diploma or equivalent; additional education in business administration is a plus.
Proven experience in a receptionist or scheduling role, preferably in a salon or service industry.
Exceptional organizational skills with a keen attention to detail.
Strong proficiency in using scheduling software and computer applications.
Excellent communication and interpersonal skills for engaging with clients and staff.
Ability to multitask and perform well under pressure in a fast-paced environment.
A friendly and professional demeanor with a passion for customer service.

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Training & Development

Fringe Salon remote jobs

Appointment & Scheduling Entry Clerk